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Well Pump Service Tech and Plumbing Technician Resume Example

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WELL PUMP SERVICE TECH AND PLUMBING TECHNICIAN
Summary

Productive Plumber offering 6 years of experience in installing and replacing water heaters, drain pipes and water supply lines. Independent worker with excellent time management and communication skills. Expertise in cutting and beveling piping and opening clogged water pipes through snake and hydro Jetting.

Skills
  • Drainage systems repair
  • ISO drawing interpretation
  • Air and water piping systems
  • Custom plumbing systems specialist
  • Basic math aptitude
  • Reliable and trustworthy
  • Multitasking
  • Leadership
  • Relationship building
  • Quality production
  • Friendly, positive attitude
  • Team management
  • Customer service
  • Work ethic
  • PPE use
  • Problem resolution
  • Computer skills
Experience
Well Pump Service Tech and Plumbing Technician, Company Name, August 2013-February 2019City, State
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Installed and inspected new and existing plumbing lines up to 8 inches in diameter.
  • Installed and repaired gas lines and hot and cold water lines.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
Temp Worker, Company Name, June 2013-September 2013City, State
  • Followed company, safety and performance requirements at all times.
  • Organized and cleaned work areas for safety and professional appearance.
Well Pump Tech, Dispatcher and Asst. Manager, Company Name, March 2002-August 2012City, State
  • Planned and prepared workflow schedules, delegating tasks for 8-member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Assisted customers by finding solutions to complaints, concerns and inquiries.
  • Communicated with approximately 50 customers per day via phone and email.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Well Pump Service Tech, Company Name, March 2001-August 2002City, State
  • Offered repair or service options to help customers make decisions.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Operated diverse range of mechanical and manual servicing equipment.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Assessed fluids, belts, leaks and other system components of vehicles according to checklist.
  • Tested components, assemblies and systems to diagnose problems.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Setup and operated mechanical and manual servicing equipment.
  • Installed complete systems at new residential and business construction sites.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Completed daily appointment schedule to drive quality and timely service.
Education and Training
Well Pump Installers Electrical LicenseWell Pump Certification, , Idaho Contractors Board, , CityDecember 2001
Certifications
  • Well pump installers electrical License - 2001
  • Wardflex CSST Piping systems Training - 2019
  • Small appliance installers License - 2001
  • Upanor pex piping systems Training - 2017
  • Confined space certification Training - 2010-2012
  • First Aid and CPR Training - 2002-2012
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Resume Overview

School Attended

  • Idaho Contractors Board

Job Titles Held:

  • Well Pump Service Tech and Plumbing Technician
  • Temp Worker
  • Well Pump Tech, Dispatcher and Asst. Manager
  • Well Pump Service Tech

Degrees

  • Well Pump Installers Electrical License

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