Developed FIAM Disclosure Library for the institutional line of business.
Developed and published content to retail web site via proprietary content management system.
Supported the quality assurance process and assisted in publishing / design issues.
Illustrate new interrelationships between consumers, middleware and producers as part of the Digital Platform migration project.
Execute cross functional tests for services using WSO2 code.
Document domain models based on the analysis of current OLTX processes that support front-end consumers.
Reduced outbound mailings for customer financial documents with the implementation of eDelivery.
Reduced the duration and number of open Incident tickets by 30% within 6 months.
Continued management and resolution of reported production issues for 2 online applications.
Coordinated the redesign and functional updates to our plan sponsor web application.
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