warehouse worker resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

  • Microsoft Word
  • Time management
  • Microsoft Outlook
  • Adaptive team player
  • Product organization
  • Dependable and reliable
  • Effective communication
  • Problem Resolution
  • Credit card payment processing
  • Call center experience
  • Problem-solving abilities
  • In-store support
  • Shipping and receiving understanding
  • Retail sales customer service
  • High-energy attitude
  • Team building
  • People skills
Warehouse Worker, 12/2020 to Current
Covid ClinicPensacola, FL,
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Tagged unmarked merchandise with item number.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Take-Out Server, 12/2019 to 11/2020
Erickson LivingPompton Plains, NJ,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Barrista, 12/2017 to 12/2019
Checkers Drive-In Restaurants, Inc.Alton, IL,
  • Operated cash register, collected payments and provided accurate change.
  • Greeted guests with pleasant smile and superior customer service.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Weighed, ground and packed coffee per customer orders.
  • Maintained calm demeanor during high-volume periods and special events.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Passed three inspections by following health, safety and sanitation guidelines.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Resolved customer disputes with tact and professionalism.
  • Protected store assets and facilities by complying with company policies and procedures.
Crew Member , 07/2017 to 12/2017
ChipotleCity, STATE,
  • Drove team success by completing assigned task quickly and accurately.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Verified orders and bagged items for easy transport.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Upheld high standards of productivity and quality in all areas of operations.
Education and Training
High School Diploma: , Expected in 05/2019 to Somerset Bible Baptist Christian Academy - Somerset , NJ
Associate of Science: Nursing, Expected in to Raritan Valley Community College - Somerville, NJ

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Resume Overview

School Attended

  • Somerset Bible Baptist Christian Academy
  • Raritan Valley Community College

Job Titles Held:

  • Warehouse Worker
  • Take-Out Server
  • Barrista
  • Crew Member


  • High School Diploma
  • Associate of Science

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