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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in packing orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Safety-minded Stower/putaway with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.

Skills
  • Inventory Management
  • Heavy Lifting
  • Health and Safety Regulations
  • Basic Mathematics
  • Receiving and Processing Shipments
  • Sorting and Labeling
  • Damage Reports
  • Material Loading and Unloading
  • Supply Ordering
  • Forklift Operation
  • Purchase Order Review
  • Packing
  • Cleaning and Organization
  • Problem-Solving
  • Attention to Detail
  • Safety Procedures
  • Teamwork and Collaboration
  • Staff Training
  • Recordkeeping and Documentation
  • Data Entry
  • Microsoft Outlook
  • Microsoft Word
  • Punctual and Dependable
  • Warehouse Operations
  • Microsoft Excel
  • Clear Communication
  • Self-Motivated and Disciplined
  • Able to Lift and Carry 80 Lbs.
Experience
02/2022 to 05/2022
Warehouse Worker Univar Dublin, OH,
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Recognized defective material and reported issues to management.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
  • Lifted materials of varied weights on regular basis.
  • Reviewed work orders before beginning assigned tasks to prepare materials and equipment.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Minimized materials waste by monitoring machine performance and changing settings to adjust for consistent results.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
08/2021 to 10/2021
Warehouse Associate II – Op Operator T-Mobile Saginaw, MI,
  • Operate PIT forklift and attach filled cages from receiving
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Transported material to correct locations and documented inventory changes.
  • Tied and secured loads to prevent shifting or damage to items.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Used handheld scanners for warehouse management system compliance.
  • Evaluated forklift daily for malfunctions and performed routine maintenance.
  • Collaborated in team environment to maintain high levels of productivity.
  • Utilized Personal Protection Equipment (PPE) when transporting dangerous items and chemicals.
  • Conducted regular inspection of forklift to support safe operation.
  • Replenished stock locations to support outbound shipping operations.
01/2021 to 03/2021
Customer Service Associate Jones Lange Lasalle Inc. Brisbane, CA,
  • Handled returns from customers, resolving their problems and recommending items that they might need
  • Prepared restocks for the overnight team to put away
  • Processed payments on customer accounts, set appointments for customers to pick up orders.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Improved customer service wait times to mitigate complaints.
  • Organized client contracts, records and reports to strengthen traceability.
07/2020 to 10/2020
Assistant Manager Golden Chick City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Managed and motivated 12 employees.
Education and Training
Expected in 05/2006 to to
High School Diploma:
Stephen F. Austin High - Houston,
GPA:
  • 3.8 GPA
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Portuguese:
Native/ Bilingual
Negotiated:
Certifications
  • Food Handlers, SelfServ - 2019

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Resume Overview

School Attended

  • Stephen F. Austin High

Job Titles Held:

  • Warehouse Worker
  • Warehouse Associate II – Op Operator
  • Customer Service Associate
  • Assistant Manager

Degrees

  • High School Diploma

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