LiveCareer-Resume

warehouse worker resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Also , delivers accurate inventory counts and maintains detailed warehouse records. Customer-oriented Driver offers over 5 years of experience in the driving environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable. professional committed to customer service and upholding safety standards. .

Skills
  • Forklift Operation
  • Heavy Lifting
  • Delivery Scheduling
  • Cleaning and Organization
  • Damage Reports
  • Heavy Equipment Operation
  • Material Loading and Unloading
  • Health and Safety Regulations
  • Receiving and Processing Shipments
  • Basic Mathematics
  • Storage Organization
  • Picking and Packing
  • Problem-Solving
  • Attention to Detail
  • Teamwork and Collaboration
  • Data Entry
  • Equipment Operation
  • Self-Motivated and Disciplined
Education and Training
Opportunities For Learning - Baldwin Park Ii Hawthorne, CA, Expected in ā€“ ā€“ High School Diploma : - GPA :
El Camino College Torrance, CA Expected in ā€“ ā€“ : - GPA :
Experience
Pollo Regio - Warehouse Worker
Lewisville, TX, 01/2016 - 01/2017
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Used pallet jacks to move items to and from warehouse locations.
  • Unloaded cargo from trucks with mechanized equipment.
  • Loaded perishable goods into environmentally controlled trucks.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
  • Counted inventory stock periodically, reporting totals to supervisor for auditing.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Drove truck safely to deliver items in original condition to destination.
  • Operated forklift to move boxes from pallets to storage areas of warehouse.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
First Transit - Driver
Battle Creek, NE, 03/2017 - 01/2018
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed deliveries throughout greater South Bay area.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Managed proper transportation of dangerous goods with no incidents.
  • Notified customers of potential late deliveries, which resulted in 100% decrease in calls to company support line.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Consulted with customers to gain feedback and address product or service concerns.
Eatstreet - Driver, Warehouse Orders
Wisconsin Rapids, WI, 01/2018 - 07/2019
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed product loading and checked load balance to prevent on-road incidents.
First Transit - Driver
Bay St Louis, MS, 10/2019 - 08/2020
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Pulled, staged and arranged as many as i deliveries per route.

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Resume Overview

School Attended

  • Opportunities For Learning - Baldwin Park Ii
  • El Camino College

Job Titles Held:

  • Warehouse Worker
  • Driver
  • Driver, Warehouse Orders
  • Driver

Degrees

  • High School Diploma
  • Some College (No Degree)

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