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warehouse supervisor resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized Warehouse Supervisor bringing years of inventory and production management prowess illustrated through superior performance in warehouse roles. Eager to fulfill an opportunity to apply advanced knowledge of production methods, shipping logistics and inventory audits offering a strong background in supervising and mentoring employees warehouses. Talented in promoting safety, efficiency, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with a high level of accuracy.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Warehouse Supervisor, 01/2010 - Current
Wesco Omaha, NE,
  • Monitored production and quality to mitigate loss and increase efficiency.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Strictly enforced all safety procedures and protocols through effective management of [Number] [Job Title]s.
  • Assessed employee performance and facilitated commendations and discipline as necessary.
  • Successfully met all accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.
  • Reconciled daily inventory in [Software] warehouse management system for [Number] SKUs.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Implemented troubleshooting methods and techniques, effectively alleviating issues with equipment and devices.
  • Supervised [Number] employees in receipt and storage of [Type] products.
  • Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
  • Implemented organizational processes to ensure more cohesive operation and better quality service.
  • Ensured that all processing equipment and machinery were properly started up, operated and shut down.
  • Safeguarded compliance standards by delivering support to production staff to continuously met milestones and goals.
  • Trained staff on material handling processes to reduce shipping times.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Drafted budgets, monitored warehouse costs and reduced expenses by [Number]%.
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
  • Developed weekly schedules for [Number] warehouse employees.
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Generated repeat business through development of devoted customer service to loyal clients.
  • Reconciled accounting records including shipping and receiving logs and purchase orders.
  • Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
  • Identified production problems through careful assessment of quality control system deficiencies.
Call Center Customer Service Representative, 02/2017 - 07/2019
Onetouch Direct Brandon, FL,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Resolved average of [Number] inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Helped company maintain exceptional client service ratings on external audits.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Processed customer account changes.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Assisted [Number]+ callers per week in fast-paced environment.
  • Shared detailed information regarding [Product or Service] options to help customers make decisions.
  • Documented conversations with customers to track requests, problems and solutions.
  • Exceeded company productivity standards by [Number]% on consistent basis, handling more than [Number]% of quota each day.
Inventory Specialist, 12/2014 - 06/2018
Bass Pro Shops Ashland, VA,
  • Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Verified prices and computed totals to complete accurate invoices.
  • Consulted with department supervisors and [Type] teams to evaluate needs and discuss corrective actions for individual concerns.
  • Documented production volume, materials consumption and quality issues in [Software] to keep management well-informed and support proactive planning.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
Fast Food Manager, 08/2010 - 02/2015
Rallys City, STATE,
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Supervised staff preparing and serving [Number] meals per day.
  • Prepared and led food service training programs to teach staff [Task], [Task] and [Task].
  • Interviewed, hired, and supervised back of house staff.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Completed regular line checks to maximize quality assurance.
  • Hired qualified staff to fill [Job title] and [Job title] positions.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
Education and Training
: GENERAL ED, Expected in
-
FLORISAANT VALLEY COMM - SAINT LOUIS,
GPA:
Status -

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Resume Overview

School Attended

  • FLORISAANT VALLEY COMM

Job Titles Held:

  • Warehouse Supervisor
  • Call Center Customer Service Representative
  • Inventory Specialist
  • Fast Food Manager

Degrees

  • Some College (No Degree)

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