Warehouse Supervisor/Driver-box Truck Resume Example
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WAREHOUSE SUPERVISOR/DRIVER-BOX TRUCK
Professional Summary
Experienced manager with over 10+ years of experience in various job trades. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
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Work History
Warehouse Supervisor/Driver-box Truck, 11/2019 to 07/2020
Persevus Veteran Careers – Traverse City , MI
Persevus Veteran Careers – Traverse City , MI
- Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Communicated with 8-member team to report delays in transportation, minor accidents and arrival of shipments.
- Obtained authorizations from shippers and receivers to assess invoices.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Maintained complete and accurate logs or reports to document customer locations and distance traveled, using Microsoft.
- Inventoried and inspected goods to determine quantities and conditions.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Drove truck 600 miles per month, distributing load weight evenly and utilizing space efficiently.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Promoted operational efficiency by maximizing loads on each transfer.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Adjusted machinery and notified supervisors of malfunctions.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
- Routinely assessed equipment for damage, wear, battery life and fluid levels.
General Manager of Operations, 07/2013 to 03/2015
Buffalo Wild Wings – Pewaukee , WI
Buffalo Wild Wings – Pewaukee , WI
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Identified and capitalized on community business opportunities with effective networking.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Devised and deployed successful marketing strategies, dramatically boosting store ranking.
Bar Manager, 06/2011 to 07/2013
Fajitaville – City , STATE
Fajitaville – City , STATE
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Enhanced business productivity by training team members and servers on best practices and protocols.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Enhanced sales by promoting products and assisting with creative menu selections.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Poured and prepared mixed drinks for over 1000 customers daily and created new libations drawing in clientele.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Determined business needs by acquiring client feedback for process improvements.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Developed unique events and special promotions to drive sales.
- Conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Checked ID cards and verified bar guests were of legal age.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
GED: 06/1999
Coastal Bend College - City, State
Coastal Bend College - City, State
CMA: Medical Assisting, 06/2014
Southern Careers Institute Inc - City
Southern Careers Institute Inc - City
NCCER: Construction, 02/2015
Windham University - City
Windham University - City
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Resume Overview
School Attended
- Coastal Bend College
- Southern Careers Institute Inc
- Windham University
Job Titles Held:
- Warehouse Supervisor/Driver-box Truck
- General Manager of Operations
- Bar Manager
Degrees
- GED : 06/1999
CMA : Medical Assisting , 06/2014
NCCER : Construction , 02/2015
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