warehouse supervisor resume example

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities. Delivered ongoing coaching and motivation and fostering career advancement. Handled all incoming business and client requests for information. Coordinated special projects and managed schedules.

Supervised and led a team and support staff of 7. Increased team productivity by reorganizing office supplies and protocols. Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance. Leveraged advanced skills and training to support operational needs of multiple departments. Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Introduced prospective tenants to types of units available and performed tours of premises. Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals. Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects. Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution. Maintained sufficient number of units market-ready at all times. Followed up on delinquent tenants and coordinated collection procedures. Maintained original leases and renewal documents in digital and hardcopy format for property management office. Completed final move-out walk-throughs with tenants to identify any required repairs.