Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dependable/Experienced professional well versed in warehouse/logistics management. Offering extensive knowledge inventory management, shipping/receiving, hazmat storage, training/development decisive leader, problem solver with excellent communication and planning/organizational abilities.

  • Organized
  • Training/Employee Development
  • Strong Written/Communication Skills
  • Excellent Time Management
  • Customer Service
  • Inventory Management
  • Staff Management
  • Microsoft Office
  • Data Base Entry
  • Forklift Operations
Work History
01/2021 to 05/2021 Warehouse Supervisor Mrc Global Inc | Grand Prairie, TX,
  • Directly supervised 21 hourly employees, planned assigned work and scheduled hours of work to assure production is completed on time and meets customer quality requirements
  • Managed support personnel, budget and cost of inventory, office support as it relates to order fulfillment and Bill of Lading invoices.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Provided daily/weekly KPI reports to upper management regarding operational needs and changes.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Managed employee time-keeping for hours work and absenteeism tracking.
11/2019 to 07/2020 Warehouse Supervisor Mrc Global Inc | North Brunswick, NJ,
  • Supervised all warehouse operations, including shipping/receiving, inventory, distribution, and workplace safety.
  • Inspected all materials made notations of any exceptions or damages for all inbound/outbound shipments.
  • Audited Warehouse procedures and made necessary changes to ensure work instructions comply with warehouse objectives and safety requirements.
  • Communicated with employees and suppliers to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Oversaw inventory control levels and verified storage/organization processes were upheld correctly.
04/2015 to 07/2019 Operations Supervisor Live Nation Entertainment Inc | Mansfield, MA,
  • Managed 35 union/temporary production employees in fast pace 600,000 sq. ft warehouse.
  • Trained/Documented all employees on job safety, company/quality standards and production procedures.
  • Developed cross training plan to train new hires on multiple positions reducing overtime cost by 15%.
  • Oversaw daily inventory cycle counts of $20 million raw materials resolved overages/shortages increased accuracy from 90% to 95%.
  • Directed movement of shipments from shipping/receiving dock to storage/production work area.
  • Identified shipping bottle-neck devised new procedures reduce truck drivers wait from 30 to 20 minutes.
  • Examined incoming shipments, for damages/shortages by communicating with suppliers to resolve issues.
  • Evaluated employee skills/knowledge regularly, providing constant feedback.
  • Monitored key performance metrics to ensure/enhanced on-track status/future targets or met.
  • Used Warehouse Management Systems to receive/validate inventory counts.
  • Performed duties as those supervised, assisted with warehouse work flow.
02/1997 to 01/2015 Material Manager Aegion Corp | Durango, CO,
  • Coordinated daily activities for staff including training, employee development, job assignments, disciplinary actions, performance evaluations, and establishment of organizations goals.
  • Directed inventory management for accounts totaling over $50 million with record rate of 99% accuracy.
  • Directed all activities related to receiving, shipping, FIFO inspection and retrieval of property.
  • Verified/Examined inbound/outbound shipments quantities are accurate and free of damages.
  • Researched all receiving, shipping/inventory discrepancies to find root cause, resolved issues, preventing reoccurrences.
  • Controlled/Secured $30 million worth of classified items with zero security violations.
  • Monitored progress of work unit's goals, provided reports, suggested changes to increase efficiency within department.
  • Oversaw that all requirements/standards (MSDS) are met for storing/shipping of Hazardous Materials.
  • Identified/Reported all safety, and equipment failures/malfunctions to ensure warehouse was compliant with Federal, State, and OSHA regulations.
  • Purchased equipment/supplies within allotted budget limits to maintain unit operations.
  • Developed standards to increase on time shipments rates from 92% to 98%.
  • Formulated methods to optimize warehouse space by implementing new layouts to maximize storage areas.
  • Operated forklift, electric pallet jack, to stock, stage, load/unload cargo.
  • Managed installation, configuration of software for Radio Frequency hand held scanners.
  • Developed procedures for users to maintain RF scanners that reduced repair wait time by 90%.
Expected in 08/2011 Associate of Science | Logistics Management Community College of The Air Force, Montgomery, AL GPA:

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School Attended

  • Community College of The Air Force

Job Titles Held:

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  • Associate of Science

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