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Warehouse Supervisor Resume Example

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WAREHOUSE SUPERVISOR
Professional Summary

Diligent warehouse supervisor well-versed in accurately coordinating paperwork such as contracts, purchase orders, requisitions and refund requests. Experienced in working with inventory and keeping documentation up-to-date for optimal recordkeeping. Outstanding safety record. Reliable, professional offering 3 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Methodical Warehouse Supervisor skilled in warehouse organization and team management displayed over 3 years of superior performance in warehouse roles. Pursuing a role to apply knowledge of shipping and receiving documentation, warehouse safety and inventory management.

Seasoned assistant store manager with 3 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs. Results-oriented Assistant Store Manager offering 7 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Bilingual Assistant Store Manager with superior sales and marketing skills. Highly effective in working with peers, sales associates and upper management alike. Accomplished Assistant Store Manager with more than 7 years working in retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating positive working environment.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of up to 15 staff members.
  • Brought in new customers.
  • Documented and resolved issues which led to a better work environment.
Work History
Warehouse Supervisor, 07/2018 to CurrentBJ;s Wholesale Club, Farmingdale, NY
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Used equipment such as reach trucks and pallet jacks to process excess materials and support recycling efforts.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Unloaded materials and goods at designated locations for best project availability.
  • Packed items into appropriate containers for shipment.
  • Inspected items for damage and performed temperature and quality checks.
  • Loaded transfer truck with front end loader.
  • Placed overstocked items in temporary storage.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Kept accurate records of all incoming and outgoing shipments.
  • Worked in team environment to maintain high levels of productivity.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported inventory items to appropriate locations.
  • Communicated with floor managers to determine merchandise placement.
  • Received and unpacked shipments and new equipment as directed.
  • Unloaded cartons from pallets and filled storage racks with cartons.
  • Demonstrated and applied product knowledge of all company items.
  • Removed orders from storage, wrapped and staged for shipments.
  • Operated equipment while observing standard safety procedures.
  • Moved pallets of merchandise using electric forklifts and electric pallets.
  • Manually counted Number of picked and packaged orders for any loss.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Completed daily forklift safety checklists.
  • Transported goods between warehouse locations according to shipment and storage needs.
Assistant Store Manager, 04/2015 to 07/2018Dunkin Donuts , Massapequa , NY
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interviewed, hired and trained 15 staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Supervised team of 15 employees and provided feedback on performance.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by 25% in 3 years.
  • Assisted store manager in meeting standards for customer service and quality.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
Sales Assoiciate, 03/2011 to 04/2015Home Depot, Farmingdale, NY
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Education
High School Diploma, 06/2013
Half Hollow Hills High School East - Dix Hills, NY
Certifications

Forklift Certified- 07/18- Present

Sit Down Certified- 2018- Present

Forklift Operated Certified- Current

Certified in the operation of a forklift, sit down forklift and working in a warehouse setting.

Skills
  • Quality checks
  • Shipping and receiving
  • Teamwork
  • Forklift Operations
  • Order pulling
  • Warehouse Logistics
  • Shipping and Receiving Operations
  • Warehouse safety
  • Safety and compliance
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Resume Overview

Companies Worked For:

  • BJ;s Wholesale Club
  • Dunkin Donuts
  • Home Depot

School Attended

  • Half Hollow Hills High School East

Job Titles Held:

  • Warehouse Supervisor
  • Assistant Store Manager
  • Sales Assoiciate

Degrees

  • High School Diploma , 06/2013

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