I am an experienced Stock Clerk with over 2 years of experience coordinating receipt and processing of products across diverse retail environments. Practiced in unloading, unpacking, labeling and stocking shelves. Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and responsible product handling abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 50-60 pounds.
Also a dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for Office/Business management professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Poised Administrative Assistant with 4 years of experience in customer service administrative office settings. Strong background in professional business writing, bookkeeping and schedule management. In-depth knowledge of office management systems, procedures and office equipment such as printers and fax machines.
Skills
Packaging and picking
Product organization
Report creation
Stockroom procedures
Dependable and reliable
Operational improvement
Adaptive team player
Customer service
Planning and coordination
Communications
Problem resolution
Project organization
Team management
Relationship development
Administrative support
Business operations
Insurance billing
Organization
First Aid/CPR
Supervision
Materials transport
Freight operations
Cash deposit preparation
Program file distribution
Business writing
Sensitive material handling
Accounting skills
Technologically savvy
Managing office supplies
Accounting support
Document retrieval
Microsoft
Directing visitors
Check processing
Data entry documentation
PC proficient
Excel spreadsheets
Transporting files
Travel administration
Mail management
CRM and office management software
Report analysis
Inventory systems
Account balancing reconciliation
QuickBooks expert
Memo preparation
Proposal writing
Faxing documents
Recordkeeping and bookkeeping
File and data retrieval systems
Database entry
Report writing
Medical billing
Database organization
Sorting packages
Inventory supplies
Experience
06/2020 to Current
Warehouse PackerTkc Holdings – Eddyville, KY,
Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
Utilized pallet jacks to move items to and from different warehouse locations.
Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Marked and labeled containers with accurate shipping information to prevent delays.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Reordered stock to replenish inventory without interruption to production
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Operated forklift to elevate or place merchandise in appropriate areas.
Managed vendor relationships to support supply chain and maintain product quality.
Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
12/2018 to 08/2019
Roe's CleanersAdvisacare – Petoskey, MI,
Swept and vacuumed floors, hallways and stairwells.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Moved beds, sofas and dressers furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Set up and cleaned banquet and conference rooms.
Used safety equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Cleaned and returned vacant rooms to occupant-ready status.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Improved customer satisfaction by finding creative solutions to problems.
Performed site evaluations, customer surveys and team audits.
Checked inventory for required supplies and made lists for needed cleaning product.
Thoroughly cleaned to maintain organized and welcoming environment.
Used industrial grade cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Coached new cleaning recruits by demonstrating approved cleaning procedures.
Requested maintenance orders to fix non-working equipment and address any room damage.
Interacted pleasantly with clients and team members when performing daily duties.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Dusted and vacuumed 4+ assigned rooms depending on the residence or property , wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Reduced average cleaning time per room from 1 hr to 30-45 minutes depending on the room size.
05/2017 to 09/2018
Wellness CoordinatorLowe's Companies, Inc. – Evansville, IN,
Cultivated strong relationships with vendors and internal staff.
Checked patients in, collected and verified payment information, compiled new patient forms, scheduled appointments and updated patient files.
Used Atlis software to process patient payments and update accounts.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Cleaned, restocked and prepared exam rooms and medical equipment.
Completed and submitted clinical documentation in accordance with agency guidelines.
Developed creative sales and marketing strategies to assist sales team with reaching targets.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Prepared cash deposits up to $1,000 with zero discrepancies.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.
Educated customers on product and service offerings.
Used Atlis software register system to ring up customer purchases, process payments and issue receipts.
08/2016 to 06/2018
Head CashierCharlie's Kabob Grill – City, STATE,
Helped customers find specific products, answered questions and offered advice.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Welcomed customers, offering assistance to help find necessary store items.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Cross-trained in waitress and kitchen-prep roles in order to provide skilled backup for team members.
Trained new employees in cashiering procedures, offering assistance in resolving customer billing issues.
Arranged updated promotional displays every morning or start of shift.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Stayed up to date on current item discounts to support promotions.
Filled beverages and delivered food to customers.
Properly verified customer identification for alcohol purchases.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Rang up customers quickly to keep lines moving and reduce overall wait time.
Education and Training
Expected in 12/2016
GED: Wake Technical Community College - Raleigh, NC GPA:
High School Equivalency Program through Wake Tech. Completed all courses via GED.con and passing all four of the state issued computerized test at the Wake Tech Beltline Education Center- testing center. 3200 bush st, Raleigh, NC 27609 (XXX) 334-1500. Aug. 2016-Dec. 2016.
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