Resourceful Order Picker familiar with quality control and organizing packages. Team player capable of mentoring new warehouse employees.
Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
RF scanning devices
Merchandise restock
Heavy lifting
Boxing and labeling
Supply and inventory management
Rules and regulations
Training and mentoring
Order processing
Issue and conflict resolution
Excellent time management
Positive outlook
Excellent multi-tasker
Barcode scanning
Organized
Reliable and dependable
Dedicated team player
Experience
07/2019 to 02/2020
Warehouse Order PickerDoordash – Athens, GA,
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Used RF scanner to pick items from bins and complete orders.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Packaged items with appropriate materials to prevent damage during shipping.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stacked, organized and palletized packages for efficient storage and movement.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Placed products on conveyors for final wrapping and shipment.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
09/2014 to 06/2015
CashierComoto – Hasbrouck Heights, NJ,
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Assisted customers with account updates, new service additions and promotional offers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted Managers with completing end-of-day counts and securing funds to prevent loss or theft.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Welcomed customers, offering assistance to help find necessary store items.
Drove sales and add-on purchases by promoting specific item options to customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers.
02/2007 to 07/2009
Department ManagerMcdonald's – De Witt, IA,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Assessed, optimized and elevated operations to target current and expected demands.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Enforced safety rules and other policies to protect employees and minimize company liability.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Balanced workloads to meet targets without overtaxing employees.
Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
Supervised 2 full-time and 1 part-time employees.
Followed all safety protocols and company processes and procedures.
Ensured that all apparel department employees presented positive, exemplary image to customers.
Worked closely with sales associates to complete tasks.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Employed process improvement initiatives within department.
Delegated work to staff, setting priorities and goals.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Greeted and assisted all customers daily in high-traffic retailer.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Treated associates with fairness and respect, providing recognition of accomplishments.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Utilized excellent math skills to maintain accurate inventory levels.
02/2003 to 12/2006
Bar Owner/ManagerHappy Landing – City, STATE,
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Mitigated risk by ensuring regulatory compliance for required licensing.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Drove profit increases by leveraging market knowledge and natural leadership talents.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Reviewed employee performance every 60 days and delivered constructive feedback to improve weaknesses.
Oversaw personnel recruitment, performance and scheduling.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
