Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
A hardworking and punctual worker that's able to work in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Skills
RF scanning devices
Merchandise restock
Product identification
Picking and processing
Shipping and packaging
Heavy lifting
Mentoring and training
Storage organization
Boxing and labeling
Workload priorities
Process improvement
Communications
Customer service
Problem resolution
Organization
POS system operation
Dish preparation
Safe food handling
Portioning
Food storage solutions
Customer order recording
Cash drawer balancing
Food preparation
Hospital standards
Menu item familiarity
Call center operations
Resolving issues
Professional telephone voice
Communicating with clients
Payment processing
Call center experience
Report preparation
Call documentation skills
Providing customer support
Data gathering
Experience
06/2020 to 07/2020
Warehouse Order PickerDairy Farmers Of America – Farmington, MN,
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Used RF scanner to pick items from bins and complete orders.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Packaged items with appropriate materials to prevent damage during shipping.
Placed products on conveyors for final wrapping and shipment.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stacked, organized and palletized packages for efficient storage and movement.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
06/2019 to 04/2020
CashierPrime Inc. – Wilsonville, OR,
Processed credit card payments and gave counter slips to customers for signatures.
Informed customers of final bill tab and processed form of payment.
Restocked workstation with supplies and communicated out of stock items to management.
Mastered point-of-service (POS) computer system for automated order taking.
Took orders, prepared foods and processed payments in full-service fast-food restaurant establishment.
Accurately made change for cash transactions.
Reviewed contents on food trays to check receiving complete order.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Organized food items on serving trays and in carry-out packages.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Completed opening, closing and shift change tasks to promote store efficiency.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Verified orders and bagged items for easy transport.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Resolved customer concerns and relayed relevant information to supervisor.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Complied with company service standards, including inventory and cash control procedures.
Received food orders from individuals and explained offerings.
Served drinks and prepared specialty beverages.
Restocked supplies, replacing toiletries, liners and soaps.
Transported trash and hazardous waste to appropriate disposal area.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
02/2019 to 02/2019
Call Center RepresentativeFirma De Reclutamiento En Pr – Arecibo, PUERTO RICO,
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Consulted with customers to determine best methods to resolve service and billing issues.
Explained key information regarding products and services to customers to encourage informed decision-making.
Education and Training
Expected in
: University of Central Arkansas - Conway, AR GPA:
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