Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

A hardworking and punctual worker that's able to work in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

  • RF scanning devices
  • Merchandise restock
  • Product identification
  • Picking and processing
  • Shipping and packaging
  • Heavy lifting
  • Mentoring and training
  • Storage organization
  • Boxing and labeling
  • Workload priorities
  • Process improvement
  • Communications
  • Customer service
  • Problem resolution
  • Organization
  • POS system operation
  • Dish preparation
  • Safe food handling
  • Portioning
  • Food storage solutions
  • Customer order recording
  • Cash drawer balancing
  • Food preparation
  • Hospital standards
  • Menu item familiarity
  • Call center operations
  • Resolving issues
  • Professional telephone voice
  • Communicating with clients
  • Payment processing
  • Call center experience
  • Report preparation
  • Call documentation skills
  • Providing customer support
  • Data gathering
06/2020 to 07/2020
Warehouse Order Picker Dairy Farmers Of America Farmington, MN,
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Used RF scanner to pick items from bins and complete orders.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Placed products on conveyors for final wrapping and shipment.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
06/2019 to 04/2020
Cashier Prime Inc. Wilsonville, OR,
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Informed customers of final bill tab and processed form of payment.
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Took orders, prepared foods and processed payments in full-service fast-food restaurant establishment.
  • Accurately made change for cash transactions.
  • Reviewed contents on food trays to check receiving complete order.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Organized food items on serving trays and in carry-out packages.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Verified orders and bagged items for easy transport.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Complied with company service standards, including inventory and cash control procedures.
  • Received food orders from individuals and explained offerings.
  • Served drinks and prepared specialty beverages.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
02/2019 to 02/2019
Call Center Representative Firma De Reclutamiento En Pr Arecibo, PUERTO RICO,
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
Education and Training
Expected in
University of Central Arkansas - Conway, AR

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Resume Overview

School Attended

  • University of Central Arkansas

Job Titles Held:

  • Warehouse Order Picker
  • Cashier
  • Call Center Representative


  • Some College (No Degree)

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