Successful Warehouse Manager offering strong background in supervising and mentoring 20 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Implemented organizational processes to build more cohesive operation and better quality service.
Oversaw shipping process of incoming and outgoing materials based on physical counts and bar-code systems.
Generated warehouse shipping documents, packing lists and invoices.
Manage, teach, train and develop employees to organization’s standards.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Trained staff on material handling processes of hazardous materials.
Monitored workers and reviewed completed work for proper performance.
Inspected equipment for wear, specifications adherence and issues.
Evaluated employee performance and prepared performance appraisals.
Manage staffs payroll and timecards.
Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
03/2018 to 01/2021
Transit Bus OperatorFirstgroup Plc – Randolph, MA,
Utilized lifts and ramps to help handicapped passengers board shuttles.
Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
Reported major accidents, emergencies and suspicious incidents to supervisors.
Completed transfers at hubs and final destinations to keep routes on schedule.
Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
Answered questions and provided insight into local attractions and facility amenities.
Kept shuttle and reception areas clean and organized.
Maintained safe driving habits to protect property and general public on roadways.
05/2016 to 02/2018
Life Skills CoachIntercept Youth Services – Tappahannock, VA,
Helped clients to build and recognize strengths and self-worth.
Delivered positive reinforcement to adult learners to overcome obstacles and become more confident.
Promoted development of positive social skills by modeling appropriate behavior.
Managed classroom environment and monitored behavior to keep individuals safe.
Supervised developmentally delayed adults in usage of assistive technologies within classroom environment to help them maximize benefits from such equipment.
Assessed student progress and reported on program outcomes.
Tracked and ordered classroom supplies.
Conducted life skills evaluations and set client goals based on abilities.
Documented participation in classroom and individual instruction.
Coached clients on interpersonal skills, active listening and nonverbal communication.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Guided clients through transition to independent living within community.
Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
07/2017 to 12/2017
Brand Ambassador for Direct Tv. 4state Soulation – City, STATE,
Promoted positive company image through superior customer service experiences.
Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Conversed with customers to share information about products and services.
Employed basic selling techniques to engage with customers.
Increased client profits by establishing strong brand representation through face-to-face marketing.
Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
Shared feedback and ideas with management to improve processes.
Created experiences that drove business results and customer brand engagement.
Built relationships and personalized future client development opportunities by collecting customer data.
Education and Training
Expected in 06/2012 to to
High School Diploma: Covina High School - Covina, CA GPA:
Expected in to to
: Business Administration And Management Mt. San Antonio College - Walnut, CA, GPA:
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