Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Logistics outbound
  • Team leadership and development
  • Warehouse Management
  • Shipping and receiving operations
  • RF scanner
  • Knowledge of UPS and FedEx shipping systems
  • Knowledge of warehouse HighJump (WMS) and Microsoft Dynamics NAV (ERP)
  • Domestic freight bills preparation and International documents
  • Training leadership
  • Inventory counting
  • FBA orders and Amazon seller central
  • Skubana (Inventory management system)
09/2020 to Current
Warehouse Manager Csat Solutions Houston, TX,
  • Supervised 9 employees in receipt and storage of various products.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Managed day-to-day shipping and receiving, typically overseeing more than 700 packages in 24-hour period.
  • Trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Adhered to company audit rules during inventory counts with 99% accuracy.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Researched issues to address shipping errors and packaging mistakes.
  • Shipped average of 15,000 items to Amazon per week.
  • Set up jobs for lines and assisted with printing labels and packaging.
12/2013 to 07/2020
Lead Logistics Analyst At&T Ann Arbor, MI,
  • Improved operations by working with team members.
  • Assisted in training new warehouse employees.
  • Utilized excel to compile data gathered from various sources.
  • Freight invoice auditing and create an accounts payable journal entry in an Excel sheet.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to logistics problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved profit margins by streamlining operations and workflow.
  • Tracked and monitored progress of project orders, including maintaining logistics-related data and reporting trends to senior transportation and operations professionals.
  • Facilitated communication between transportation companies and customers to efficiently handle logistics problems.
  • Monitored tariffs and customs regulations, reducing risk of delayed shipments.
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
  • Coordinated export operations, adhering to tight schedules and deadlines.
  • Monitored key performance indicators throughout shipping and receiving cycles.
  • Printed, picked and packed items for shipment according to tight schedules.
  • Designed and implemented techniques to reduce time and costs required to obtain and move goods.
  • Obtained and coordinated materials required to meet contract objectives.
  • Coordinated with freight forwarders to expedite international shipments.
  • Earned reputation for good attendance and hard work.
  • Freight invoice auditing and create an accounts payable journal entry in an Excel sheet.
  • Created Purchase orders for Marketing products with Microsoft Dynamics Nav.
09/2003 to 12/2013
Shipping and Receiving Clerk Lippert Components Westville, IN,
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Maintained productivity goals by organizing and transferring incoming shipments using ACCELLOS(WMS).
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Promoted improvements in process efficiency and productivity by mapping out our existing processes and building out the ideal process.
  • Transported, loaded, unloaded and stacked materials.
  • Performed inventory cycle counts on ACCELLO(WMS) basis.
  • Picked orders from storage, wrapped and staged for shipments.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Accurately received, stored and shipped products safely and efficiently.
  • Operated warehouse vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
Education and Training
Expected in 07/1996
High School Diploma:
ClaireSan Dieguito High School Academy - Encinitas, CA

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Job Titles Held:

  • Warehouse Manager
  • Lead Logistics Analyst
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  • High School Diploma

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