Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Logistics outbound
Team leadership and development
Warehouse Management
Shipping and receiving operations
RF scanner
Knowledge of UPS and FedEx shipping systems
Knowledge of warehouse HighJump (WMS) and Microsoft Dynamics NAV (ERP)
Domestic freight bills preparation and International documents
Training leadership
Inventory counting
FBA orders and Amazon seller central
Skubana (Inventory management system)
Experience
09/2020 to Current
Warehouse ManagerCsat Solutions – Houston, TX,
Supervised 9 employees in receipt and storage of various products.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Managed day-to-day shipping and receiving, typically overseeing more than 700 packages in 24-hour period.
Trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Adhered to company audit rules during inventory counts with 99% accuracy.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Researched issues to address shipping errors and packaging mistakes.
Shipped average of 15,000 items to Amazon per week.
Set up jobs for lines and assisted with printing labels and packaging.
12/2013 to 07/2020
Lead Logistics AnalystAt&T – Ann Arbor, MI,
Improved operations by working with team members.
Assisted in training new warehouse employees.
Utilized excel to compile data gathered from various sources.
Freight invoice auditing and create an accounts payable journal entry in an Excel sheet.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Achieved cost-savings by developing functional solutions to logistics problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved profit margins by streamlining operations and workflow.
Tracked and monitored progress of project orders, including maintaining logistics-related data and reporting trends to senior transportation and operations professionals.
Facilitated communication between transportation companies and customers to efficiently handle logistics problems.
Monitored tariffs and customs regulations, reducing risk of delayed shipments.
Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
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