LiveCareer-Resume

warehouse manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a versatile and accomplished professional with a strong foundation in College Athletics and Criminal Justice, complemented by extensive experience in Warehouse Operations and District Management within the Quick Service Restaurant (QSR) industry. I excelled as a College Baseball Player, showcasing exceptional teamwork, leadership, and discipline. Leveraged a Bachelors Degree in Criminal Justice to develop a solid understanding of legal processes and contribute to a safe and secure environment. I successfully contributed as a Warehouse Associate at Bonded Logic, demonstrating strong attention to detail, organization, and adherence to quality standards. Advanced to the role of Warehouse Supervisor at Phoenix Fibers, overseeing operations, optimizing efficiency, and ensuring successful inventory management. I have a proven track record as a District Manager for QSR Restaurants, effectively leading and motivating teams, driving revenue growth, and ensuring exceptional customer experiences. I am a dedicated and adaptable professional with a diverse skill set, committed to delivering excellence in all endeavors.

Skills
  • Personnel management
  • Mentoring and coaching
  • Operational improvement
  • Business operations
  • Customer Service
  • Issue resolution
  • Store growth planning
  • Leadership development
  • Creating store processes
  • Supervision and training
  • Customer retention
  • Recruiting and hiring
  • Employee scheduling
  • Financial document control
  • Sales planning and implementation
  • Employee development
  • Budgeting and cost control strategies
Education and Training
Eastern New Mexico University Portales, NM Expected in 05/2017 Bachelor of Science : Criminal Justice - GPA :
Howard College Big Spring, TX Expected in 05/2015 Associate of Science : Criminal Justice - GPA :
Experience
Reynolds Consumer Products - Warehouse Manager
Appleton, WI, 08/2022 - Current
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Loaded and unloaded trailers with care and efficiency.
  • Protected company inventory by maintaining and organizing storage areas.
  • Used computer and company software to enter shipment and inventory records.
  • Staged and sorted products for loading.
  • Operated forklifts or pallet jacks to transport items.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
The Tjx Companies, Inc. - District Supervisor
Norman, OK, 07/2017 - 08/2022
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Oversaw personnel recruitment, performance and scheduling for 220 total employees.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Spearheaded development of training strategies for stores.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Delivered consistent one-on-one and group training sessions to help management teams improve skills and training techniques.
  • Delegated work to staff, setting priorities and goals.
  • Directed and supervised staff performance.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Coached staff on strategies to enhance performance and improve customer relations.
Fleetpride - Warehouse Associate
Sewell, NJ, 05/2013 - 07/2017
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Loaded and unloaded trailers with care and efficiency.
  • Used computer and company software to enter shipment and inventory records.
  • Protected company inventory by maintaining and organizing storage areas.
  • Staged and sorted products for loading.
  • Operated forklifts or pallet jacks to transport items.
Accomplishments
  • Rockstar Manager Award for running great operations and reaching goals.
  • #1 in service for my franchise in 2019
  • #1 in customer satisfaction for my franchise in 2019
  • 5 Star Average (93/100) for all store evaluations
  • Operational Excellence Award for all 5 Star inspections in 2019.
  • General Manager of the Quarter Award for both my region (36 stores) and my franchisee (97 stores).
  • General Manager of the Year 2019.

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Resume Overview

School Attended

  • Eastern New Mexico University
  • Howard College

Job Titles Held:

  • Warehouse Manager
  • District Supervisor
  • Warehouse Associate

Degrees

  • Bachelor of Science
  • Associate of Science

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