warehouse manager dispatcher resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Adaptable Warehouse Manage familiar with all aspects of logistics, shipping and receiving and general warehouse operations, with extensive experience in material handling, inspections and S/R. Focused on continual process improvement and cost reduction.Focused on promoting employee engagement, loyalty and morale through effective leadership and communication.

  • Shipping and receiving
  • Safety-oriented
  • Production scheduling
  • Results-oriented
  • Multi-tasker
  • Strong communication skills
  • Natural leader
  • Exceptional problem solver
  • Easily establish rapport with people of all ages, cultures, and beliefs.
  • Experienced manager with excellent team abilities.
  • Excel at organizing, coordinating, and managing projects.
  • Excellent written and verbal abilities.
  • Effective in stressful situations.
DePaul University Chicago, IL Expected in 1991 Bachelor of Science : Biology Mathematics General Studies - GPA : GPA: 3.7 GPA: 3.8

Biology Mathematics General Studies

St Rita High School Chicago, IL Expected in 1988 High School Diploma : General Studies - GPA :

General Studies - Mathematics, Science, English, History, Theology

  • Achieved 99% accuracy during 2015 Inventory Audit of a 125,000 stock-keeping unit warehouse facility.
  • Reduced shipping and warehouse operating expenses by 20%, while maintaining shipping volume and accuracy.
  • Perfect DOT audits for years 2001-2011 and 2013-2015.

Nordstrom - Warehouse Manager/Dispatcher
Albuquerque, NM, 03/2012 - 07/2015
  • Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures within SAP.
  • Comply with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Control inventory levels by conducting physical counts; reconciling within SAP.
  • Maintain physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
  • Complete warehouse operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain warehouse staff by recruiting, selecting, orienting, and training employees.
  • Maintain warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Maintain professional and technical knowledge by attending educational workshops and online training courses; reviewing professional publications; establishing personal networks.
Price Chopper - Operations/Warehouse/Asset Manager
Glenville, NY, 05/2001 - 2013
  • Supervising, training and hiring of employees to work in the warehouse either as laborers, equipment operators, clerks or inventory control personnel.
  • Yearly and quarterly reviews of employees.
  • Scheduling employees, arranging drop offs and deliveries and scheduling loading dock use of mechanized equipment such as forklifts, scissor lifts and mules.
  • Ensuring that all appropriate safety regulations are being followed both with regards to personal safety and safety of inventory and equipment.
  • Inventory control and ordering for 50+ different customers, so as their show materials never fall below specified low water marks.
  • Checking and verifying shipping records, handling questions or concerns of shipping shortages or overages and addressing any problems with inventory control.
  • Meeting with new and existing clients to determine their needs for warehouse space and entering information into Windfall Asset Management Software to monitor use of the facility.
  • Create weekly/monthly/yearly asset reports - according to customer specifics.
  • Management of 40+ personnel with an inventory accuracy of 99%.
  • Managing the operation of two warehouses with 300,000 total sq ft of customer product.
  • 8 years of managing the distribution of product for 100+ Smith Bucklin clients.
  • SAP and WMS software experience.
  • Customer service duties.
  • Training of Internet inventory software for client use for online ordering and inventory management.
  • Quarterly, monthly and weekly meetings with staff to discuss expectations and future requests.
  • Fire safety and in house security of the warehouses.
  • Order supplies and equipment needed for the daily upkeep and work load of the warehouses.
  • Prioritized work schedules and delegated assignments.
  • Designed custom spreadsheet programs for internal use as well as for clients.
Sonnenschein Nath & Rosenthal - Maintenance Manager
City, STATE, 06/1990 - 05/2001
  • Supervise and assign work of the maintenance employees.
  • Inspection of work completed by internal staff as well as trades working on premises.
  • Determined material, equipment and supplies need for projects.
  • Coordinated renovations within the Willis Tower on the floors occupied by Sonnenschein, Nath & Rosenthal.
  • Life Safety and Security Firm-Wide.
  • Purchasing of furniture for the Partners within the Firm.
  • Inventory management and depreciation analysis for the Firm's assets within the Willis Tower as well as the entire nationwide firm locations.
  • Conferred with personnel, such as management, engineering, quality control, customers, and workers' representatives to coordinate work activities and resolve problems.
  • Recommended and initiated personnel actions, such as employment, performance evaluations, promotions, transfers, discharges, and disciplinary measures.
  • Requisitioned materials and supplies, such as tools, equipment, and replacement parts for work activities.
  • Completed and maintained reports, such as time and production records, inventories, and test results.
Fairplay Finer Foods - Produce Manager
City, STATE, 06/1984 - 06/1990
  • Developed and maintained relationships with buyers, owners, and wholesale managers.
  • Handled merchandise placement and presentation.
  • Maintained responsibility for daily operations, loss control, payroll, budgeting, and hiring for the Produce Department.
  • Created weekly/monthly/quarterly expenditure sheets.
  • Maintained accurate stock records and schedules.
  • Asset Management
  • Warehouse/Logistics Operations
  • Inventory Management
  • Security
  • Cost Savings

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Resume Overview

School Attended

  • DePaul University
  • St Rita High School

Job Titles Held:

  • Warehouse Manager/Dispatcher
  • Operations/Warehouse/Asset Manager
  • Maintenance Manager
  • Produce Manager


  • Bachelor of Science
  • High School Diploma

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