warehouse manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

I have worked in 3PL Distribution and as a Direct Importer. During this time I have been an Assistant Warehouse Manager for 11 years , and more recently a Senior Operations Manager for 13 years. I have a good reputation for resolving problems and positively impacting overall morale and productivity. I pride myself in being able to provide clear guidance and direction to meet goals. I have experience working across many departments in operations. With this in mind, I am able to bring other Mgrs. and Supr. together for collaboration of shared goals. With my last employer, I reported to the Director of Operations to strategize development and execute planning. My oversight covers many aspects of Warehousing and Distribution. These include but are not limited to Receiving, Storage and Inventory, Special Projects, Pulling and Packing Orders, and the Shipping Dept.

Authorized to work in the US for any employer

  • Distribution Center Operations Knowledge and Management
  • Understanding of Office Operations
  • Warehouse Equipment Operation e.g. Sit Down Forklift / Stand Up Reach Trucks / Electric Pallet Jack
  • Warehouse Environment Safety Team Member
  • Warehouse Management Systems (Blue Cherry)
  • Senior Management Reports e.g. Production Reports / Staffing Performance and Goal Reports
  • Certified Forklift Trainer 4/2016
  • Proficient in Microsoft Excel and Word
  • Certificate in Food Safety and Defense Training 4/2019
Work History
07/2019 to Current
Warehouse Manager Eplus Technology Limerick Twp, PA,

Medical Supplies Distributor

Customer Accounts based International and Domestic.

Oversight of all Warehouse Operations.

Receiving: Reports and Testing documentation of all equipment

Shipping: All small parcel orders shipped within 24 hours. LTL orders shipped 2-3 business days. Coordinated pick up and ready dates with carriers as well as negotiated quotes and rates for transportation service.

Repairs: Worked with on site repairs dept. and partner facilities. Managed cost, tracking of repairs, and customer service.

05/2007 to 03/2019
Senior Operations Warehouse Manager Quality Custom Distribution Apopka, FL,

Packing Dept: Coordinated efforts of 50+ associates. Packing functions included both RF scan Pick n Pack and solid case labeling. Prioritizing orders by Ship and Cancel window. Review routing guides for compliance. Special Projects for Sam's Club and Costco include Building Displays and Filling them with product according to customer requirements in assembly line formation. Maintain staffing and production records.

Order Pulling: Mostly done through Allocation and Waving process in WMS. Delegated daily activity to Forklift and Reach Drivers to ensure priorities were in line with Packing Dept's needs.

Put Away and Rack Storage: Monitored Direct Put Away for accuracy and efficiency. Non Direct Put Aways were monitored with Inventory Reports generated from WMS. Location ID of stored pallets were hand written on reports and checked in system upon completion.

Shipping Dept: Worked closely with Clerical Office Staff and Shipping Floor Supervisor. Daily operations began with review of Shipping Log, staging completed orders a day prior to carrier pick up date. Create BOL and check carton count accuracy on dock. Orders scheduled to ship and not completed were addressed during morning OPS meeting. Oversight of Shipping Clerical Team members: Schedule LTL carriers not directly scheduled through the routing process and work with carriers when issues arouse with orders. Review routing guides for both BOL and shipment compliance.

Receiving: Staff consisted of Unloaders, Forklift operators, and RF Scanners. All cartons were RF scanned and built to a pallet number ID. Summary Reports were ran in WMS and used for verifying against packing list for accuracy. Reported OS&D's. Non RF shipments were reported through manual tallies and entered manually in WMS for visibility. All containers or LTL shipments received were reported as soon as they backed up to the Receiving Dock. Shipments needed to be verified and confirmed within 48 hrs. Daily Dock Check Full/Empty.

06/1996 to 05/2007
Assistant Warehouse Manager Barthco Int'l. Inc. Ozburn Hessey Logistics (OHL) City, STATE,

Entry Writer for U.S. Customs Broker. Processed Entry Documentation for Goods being Imported to the U.S. Worked with Importers to determine classification of goods and tariffs. Handled both Air and Ocean import shipments for clearance with U.S. Customs. Full container loads and CFS shipments. Arranged and coordinated with carrier to ensure timely pick and delivery of goods.

Assistant Warehouse Manager. In 2000, company opened Distribution Center. Duties and responsibilities consisted much of the same as recent job description, but in smaller scale.

Expected in 1992 to to
Carson High School - Carson, CA

Certified Forklift Trainer / Operator

Certificate of Food Safety and Defense

Additional Information

Bilingual: English and Spanish. Fluently Read, Write, and Speak,

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Resume Overview

School Attended

  • Carson High School

Job Titles Held:

  • Warehouse Manager
  • Senior Operations Warehouse Manager
  • Assistant Warehouse Manager


  • GED

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