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Warehouse Manager Resume Example

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WAREHOUSE MANAGER
Summary

An ambitious and results-driven individual with the highest professionalism and people skills. Posses strong communication skills and is willing to collaborate as a team, but can take initiative and demonstrate leadership skills. Ability to deal creatively and practically with administrative problems/issues and interact effectively with colleagues and clients.

Skills
  • Office equipment proficiency
  • Cleaning and sanitization
  • Attention to detail
  • Following regulations
  • Recordkeeping and bookkeeping
  • Customer service oriented
  • Guest and client satisfaction
  • Quality control optimization
  • Reporting skills
  • Motivational leadership style
  • Data entry
  • CRM and office management software
  • Mentoring and training
  • Skilled in Microsoft Word, Quickbooks
  • Supervising employees
  • Heavy industrial equipment
  • Flexible schedule
  • Manufacturing and warehouse procedures
  • Motivated self-starter
  • Results-driven
  • Credit card payment processing
  • Fleet dispatching
  • Call center experience
  • Technologically savvy
Experience
Warehouse Manager, Company Name, July 2019-CurrentCity, State
  • Project managed warehouse system updates to increase productivity and reduce errors.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Inspected all equipment, recommending repairs or replacements as needed.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Customer Service Team Lead, Company Name, April 2017-July 2019City, State
  • Promptly answer, triage, evaluate and prioritize incoming live and electronic requests for service.
  • Effectively communicating with colleagues, departments, service partners, patients and customers.
  • Maintain a calm and professional demeanor at all times, not limited to stressful and time sensitive situations.
  • Demonstrates a working knowledge of HIPPA laws, corporate policy and procedures, and company rules and regulations.
  • Maintained a high degree of familiarity and compliance with established transfer center expectations daily.
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
  • Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
  • Directed team of 7 associates handling high priority calls.
  • Resolved team support issues with efficient approach to keep call center operating smoothly and customers satisfied with services.
  • Worked with managers to develop service improvement initiatives.
  • Documented conversations with customers to track requests, problems and solutions.
  • Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
Kitchen Manager, Company Name, November 2016-April 2017City, State
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Completed regular line checks to maximize quality assurance.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Interviewed, hired, and supervised back of house staff.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
  • Received, organized and rotated paper goods and food ingredients.
Fry Cook, Company Name, June 2014-November 2016City, State
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Made adjustments to food items to accommodate guests with allergies or specific dietary concerns.
  • Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items.
  • Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
  • Properly labeled and dated all food products to ensure safekeeping and sanitation.
  • Organized kitchen and walk-in freezer to enable all employees to easily find items.
  • Regularly restocked all kitchen supplies and food items to properly prepare for food service.
  • Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
  • Kept stations stocked and ready for use to maximize productivity.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Adhered to food safety and HACCP regulations to prevent contamination of food.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Communicated with kitchen staff to complete orders quickly.
  • Checked temperatures for food items during cooking, holding and serving.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Restocked and rotated food products using first-in, first-out method.
Education and Training
Some College (No Degree)Business, , Miami Dade College, CityState
High School DiplomaCoral Park Senior High School, , CityStateJune 2016
Some College (No Degree)Bartending, , ABC Bartending, CityState
Languages
Bilingual in both Spanish and English
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Resume Overview

School Attended

  • Miami Dade College
  • Coral Park Senior High School
  • ABC Bartending

Job Titles Held:

  • Warehouse Manager
  • Customer Service Team Lead
  • Kitchen Manager
  • Fry Cook

Degrees

  • Some College (No Degree)
    High School Diploma
    Some College (No Degree)

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