Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Successful Warehouse Manager offering strong background in supervising and mentoring 50 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.

  • Budget controls
  • Mentoring and training
  • Employee Team Supervision
  • Purchasing management
  • Production Waste Control
  • Logistics
  • Safety standards
  • Database documentation
  • Logistics oversight
  • Supplies inventory
  • Planning production
  • Customer care
  • Vendor management
  • Cost control and tracking
  • Hazardous material tracking
  • Shipping cost reduction
  • Policy development
  • Staff development and oversight
  • Collaboration
07/2020 to Current Warehouse Manager Goexpedi | Odessa, TX,
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
  • Trained staff on material handling processes to reduce shipping times.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Managed day-to-day shipping and receiving, typically overseeing more than [Number20000] packages in 24-hour period.
  • Project managed warehouse system updates to increase productivity and reduce errors.
  • Coached warehouse team on FIFO monitoring.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Supervised [45 forklift drivers] employees in receipt and storage of food products.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Adhered to company audit rules during inventory counts with [Number]% accuracy.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Researched issues to address shipping errors and packaging mistakes.
  • Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Employed first-in first-out protocols to reduce waste
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Generated shipping documents including packing lists and invoices using [Software].
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Oversaw shipping and receiving activities, accomplishing customer pick rate by monitoring zone separation.
  • Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Generated repeat business through development of devoted customer service to loyal clients.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Improved efficiency through supervision of staff working in warehouse.
  • Oversaw more than $100000 in inventory and supervised 50 employees in 350000 square foot warehouse for food type of company.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Recruited and staffed employees to fill all positions and skill levels in warehouse to man three shifts.
03/2017 to 07/2020 Logistics Manager Graphic Packaging | Atlanta, GA,
  • Negotiated with over 100 freight companies, which resulted in new contracts that reduced overall shipping costs by 30% annually.
  • Oversaw more than $2000000 in inventory and supervised 30 employees in 100000 square foot warehouse for freight all kind of company.
  • Led and managed projects to support logistics efforts and plans.
  • Managed day-to-day shipping and receiving, typically overseeing more than 1000's packages in 24-hour period.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Monitored $5000000 freight budget per year.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Consistently met company and department objectives within budget and time constraints.
  • Managed cross-functional team in identifying and transitioning to new freight vendor to save $1000's annually.
  • Reviewed profit and loss statements and metrics to identify trends and opportunities.
  • Saved costs through negotiating contracts with freight companies and suppliers.
  • Relayed information between drivers and recipients, including ETA and potential delays.
  • Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Overhauled annual operations budget and all related fiscal forecasting and planning activities, resulting in big% decrease in expenses.
  • Drafted shipment reports to inform management and clients.
  • Refined and improved product transport and storage processes.
  • Determined appropriate licensing requirements and product classification for import and export shipments.
  • Cultivated carrier relations and tracked financials to verify optimum performance.
  • Drafted budgets, monitored warehouse costs and reduced expenses.
  • Key member of global distribution operations team that coordinated shipments across usa.
  • Created and maintained communication channels while delivering relevant information to all major internal customers and stakeholders.
  • Collaborated effectively in cross-functional team-oriented environment.
  • Reduced expenses by securing optimal pricing from third-party logistics providers.
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Created and enforced policies and procedures for entire logistics team.
  • Successfully supervised daily management of all logistics and transportation activities, effectively eliminating waste of time.
  • Coordinated with freight forwarders to expedite international shipments.
  • Identified and resolved shipping and packaging errors.
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
  • Proficient in reading and interpreting functional system designs, basic operational analytics and troubleshooting guides.
  • Supervised and trained over 60 personnel in logistics, transportation and dispatch departments, slashing time spent learning job duties .
  • Maintained high standards of internal and external customer service.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
  • Assessed proposed changes for potential impacts to region, including driver capacity and overflow.
  • Developed and maintained systems and processes to move domestic and international freight at best cost to achieve business objectives.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Reconciled shipment data between multiple systems to maintain alignment.
  • Managed high-performing team of 10 workers to enhance quality and safety of internal freight systems.
  • Facilitated $1000's annual savings by identifying and transitioning to new freight vendor.
  • Demonstrated exceptional customer service to both internal and external customers.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Led all logistics operations, including shipping and receiving.
  • Documented and processed transactions and accurately administered sales orders.
08/2016 to 03/2017 HR Manager Accentcare | Fleming Island, FL,
  • Coordinated workers' compensation insurance and managed claims.
  • Communicated with supervisors to plan and review employee evaluations.
  • Facilitated and processed payroll using [home base & Kronos]
  • Created and updated personnel files by entering information in HRIS.
  • Negotiated agreements and maintained contact with insurance brokers and carriers.
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.
  • Oversaw and monitored retirement program and enrollment.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Decreased workers' compensation claims by working closely with employees to promote safety.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Advised management in development of staffing equity plans.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Worked with HR advisors and HR representatives on establishing consistent hiring practices.
  • Created and implemented exit and interview program process.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
  • Held exit interviews and documented information discussed with employees.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge successes of implemented programs and update or align new company objectives.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Facilitated strategies planning through productive partnerships with leaders.
Education and Training
Expected in Bachelor of Arts | Economics DAV Collage , Jalandhar, GPA:
  • Completed professional development in Management.
  • Created highly effective new GMP's that significantly impacted efficiency and improved operations.
  • Realized in ongoing effort to boost revenue while reducing costs.
  • Led team to achieve Results, earning recognition from upper management and financial reward.
  • Promoted from supervisor to manager, in less than 2-months
  • Negotiated with vendors, saving the company $1000's annually.
  • Developed relationships with few trucking compenys new clients and typically exceeded sales goals by 30%
Additional Information

i was bourn in india lived in Scotland for 25 years. i had my own business as a grocery store from 2002 to 2006. i sold the store and bought the pub & restaurant and i managed the night club. we came to america on July 2016. Started as an HR Manager with Cargo Solution got permuted to a terminal manager within a 6 months. i was hired as a S&R Supervisor at Misfits Market permuted to a Manager within two months i am the only Manager that manages two shifts at present time. i am hard working reliable and people's person.

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