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Warehouse Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Warehouse supervisor with 5+ years experience in customer service, sales, and managing staff with an utmost level of professionalism. Comfortable, and prefer, working in a fast-paced, team-focused setting. Eager to expand my knowledge and experience through a new career.

Meticulous and systematic Warehouse Manager comfortable handling orders and coordinating distribution for more than $[Amount] in weekly orders with team of [Number] employees. Competent managing warehouse operations, organizing workflows and maximizing quality at all levels. Skilled at monitoring work quality and production levels to keep operations orderly, efficient and policy-compliant. History of enhancing storage and logistics operations to keep facility responsive to changing demands. Knowledgeable about [Type] and [Type] compliance.

Hardworking and reliable with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Customer Service
  • Forklift
  • Logistics
  • Scheduling
  • Customer care
  • Employee Team Supervision
  • Logistics oversight
  • Supplies inventory
  • Database documentation
  • Flexible
  • Organization
  • Active listening
  • Friendly, positive attitude
  • Working collaboratively
  • Computer skills
  • Team building
Experience
08/2019 to Current Warehouse Manager Boyd Gaming, Inc. | Kenner, LA,
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
  • Adhered to company audit rules during inventory counts with [Number]% accuracy.
  • Generated repeat business through development of devoted customer service to loyal clients.
  • Researched issues to address shipping errors and packaging mistakes.
  • Managed vendor relationships to support supply chain and maintain product quality.
12/2017 to 08/2019 Store Manager Bassett Furniture Industries Incorporated | Sarasota, FL,
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
  • Restocked inventory upon shipment arrival and checked merchandise into [Software] system to maintain accurate records.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Oversaw POS operations and cash management to reduce errors.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
07/2015 to 12/2017 Assistant Manager Safelite Autoglass | Orange Park, FL,
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Supported sales management initiatives to optimize business development.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Completed inventory audits to identify losses and project demand.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
Education and Training
Expected in 2015 High school diploma | Memorial High School, Manchester, NH GPA:
Expected in Licenses NH Inspection License Forklift Certified | , , GPA:

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Resume Overview

School Attended
  • Memorial High School
Job Titles Held:
  • Warehouse Manager
  • Store Manager
  • Assistant Manager
Degrees
  • High school diploma
  • Licenses NH Inspection License Forklift Certified