Warehouse Logistics Manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Adept at working effectively unsupervised and quickly mastering new skills. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

  • Operations Control
  • Warehouse Inspections
  • Critical Thinking
  • Logistics Processes Planning
  • Problem-Solving
  • Equipment Maintenance
  • Receiving Oversight
  • Issue Resolution
  • Decision Making
  • Shipping Activity Oversight
  • Logistics Planning
  • Improvements Recommendations
  • Budget Preparation and Management
  • Inventory Management
  • Customer Service
  • Detail-Oriented
  • Worker Supervision
  • Verbal and Written Communication
  • Corporate Logistics
  • Relationship Building
  • Shipment Tracking
  • Warehouse Safety
  • Schedule Management
  • Materials Monitoring
  • Onboarding and Training
  • Equipment Inspections
  • Inventory Management Software
  • Warehouse Safety Programs
  • Time Management
Warehouse Logistics Manager, 05/2021 - Current
Balanced Body, Inc Sacramento, CA,
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Implemented and planned warehouse safety and security programs and activities.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Consistently met company and department objectives within budget and time constraints.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Established transportation cost standards and economical shipping practices.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Identified opportunities to reduce cost and improve productivity.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing all tasks.
  • Prepared inventory for shipment by attaching tags and labels.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Created and enforced policies and procedures for entire logistics team.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
Warehouse Associate, 05/2017 - 10/2020
Palmer Donavin Hebron, OH,
  • Received deliveries, scanned packages and updated orders in internal database.
  • Operated forklifts to fill or empty overhead spaces.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Compiled, sorted and filed records of product orders, business transactions and other activities.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Filed requisitions for out of stock items and supplies.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Collected stock location orders and printed requests to maintain inventory control.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Mail Processing Clerk, 11/2016 - 04/2017
Broadridge Edgewood, MD,
  • Organized and monitored mail supplies and general office supplies for mailroom.
  • Processed outgoing shipments to meet requirements of delivery providers such as USPS, UPS and FedEx.
  • Documented logs of postage charges and organized receipts.
  • Offered support and advice to newer personnel to improve performance.
  • Scheduled pickups for outgoing parcels with external mail delivery services.
  • Handled undeliverable mail in accordance with established procedures.
  • Operated photocopier to print, collate and fold documents.
  • Operated mail processing equipment and manually sorted mail.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Responded to internal employees' questions about mail services, products and delivery choices.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Weighed parcels, calculating costs based on type, total weight and final destination.
  • Reordered supplies when stock ran low to maintain necessary levels.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
Customer Service Associate, 12/2013 - 12/2015
Kimball Midwest Arlington, TX,
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Operated multi-line phone system and online messaging system to communicate with customers.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Explained benefits, features and recommendations to maximize client retention.
  • Promoted brand and marketing campaigns to create interest with customer.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Consulted with customers regarding needs and addressed concerns.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Relayed customer feedback to cross-functional teams to improve products and services.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education and Training
AA: Psychology, Expected in
El Camino Community College - ,
Spanish :
Native/ Bilingual:
Negotiated :

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Resume Overview

School Attended

  • El Camino Community College

Job Titles Held:

  • Warehouse Logistics Manager
  • Warehouse Associate
  • Mail Processing Clerk
  • Customer Service Associate


  • AA

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