Warehouse Lead Resume Example Cb Richard Ellis

WAREHOUSE LEAD

Summary

Talented Operations Manager bringing 5+ years of experience and demonstrated record of accomplishment in overall warehousing . Proficient in operational enhancements, quality improvements and team leadership based on strategies. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.

Drive company advancement by translating C-level directives into actionable initiatives to strategically impact business operations. Expert in stakeholder relations, supply chain management and strategic planning across business levels and segments. Proven history of success in growing scalable, sustainable operations.

Skills

Materials management experience
Product packaging
Warehouse organization
Material handling practices
Shipping and receiving management
Inventory replenishment
Certified forklift operator
Quality assurance
OSHA compliance
Warehouse functions
Safety and compliance
Supervisory experience
Excellent with numbers
Materials transport
Customer care
Safety standards
Logistics
Mentoring and training

Purchasing management
Supplies inventory
Employee Team Supervision
Planning production
Logistics oversight
Database documentation
Skilled in [Software]
Multidisciplinary collaboration
Organizational Management
Goal attainment
Staff retention
Product management
Invoice processing
Cost reduction strategies
Technology
Business Strategy Development
Management

Education and Training

High School DiplomaLafayette High SchoolCity,State,05/2009

Experience

Cb Richard EllisOperations Manager | Little Rock , AR05/2021 to Current

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Improved morale and management communication by creating employee recognition and rewards practices.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Oversaw financial management activities, including budget management, accounting and payroll.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Built upon established practice standards to improve operational performance and reduce labor costs.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Established organizational vision and developed strategies to achieve sales and customer service goals.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Replenished inventory to maintain par levels.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Conferred with subordinate managers each day to assess needs and optimize activities.
Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Assisted in refining procedures, defining bestpractices and correcting reported audit issues.
Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
Performed timely and budget-complying project management on multi-faceted issues.
Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
Aligned operational boundaries between processes and production demands.
Contributed to development and evaluation of service level agreements that complied with established operational parameters.
Reduced costly waste in manufacturing by identifying and eliminating overproduction.
Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis and adhered to Corrective and Preventive Actions (CAPA) system procedures.
Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol.
Led cross-functional communication initiatives to meet account order timelines.
Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
Maximized transition efficiency and planned and executed physical relocation, including floor plans, furnishings and wiring placement.
Limited inventory discrepancies by creating online inventory system using [Software].
Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
Identified shared data elements and relationships between data elements and processes, people and systems.
Coordinated customer inspection clinic for retail customers to meet with vehicle line product and brand managers.

SuezShipping and Receiving Clerk | Boulder , CO01/2021 to 05/2021

Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
Monitored merchandise received and shipped from facility in computer system.
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Maintained inventory of shipping materials and supplies.
Prepared documentation to track and report on damaged or missing items.
Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
Contacted transport companies and suppliers to expedite, trace or return shipments.
Produced daily reports on shipments, team performance and financial numbers.
Obtained required documentation to move cargo onward.
Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Maintained work areas in organized, safe and clean manner.
Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
Put merchandise in assigned area, added tags and secured larger pieces as required.
Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Documented damaged, inaccurate or missing products and reported to management.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Organized storage areas to maximize movement and minimize labor.
Placed products and rotated stock per established standards.
Received deliveries, scanned packages and updated orders in internal database.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
Investigated inventory discrepancies to maintain recordkeeping validity.
Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
Implemented leads change to improve systems of production control and standard operating procedures.
Liaised with vendor representatives to rectify damages and shortages.
Reviewed and monitored vendor shipping services and processes to avoid surprises in how and when warehouse received deliveries.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.

Sonepar UsaWarehouse Shipping Lead | Billings , MT05/2020 to 01/2021

Removed damaged products from outgoing shipments during final inspections.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Scanned products to provide accurate tracking using as400warehouse management system.
Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
Used daily production sheets or work tickets to accurately record quantity of units handled and moved.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Reviewed work orders to determine work assignments and material and equipment needs.
Staged and sorted products for loading.
Sorted and staged parts in racks or other designated areas.
Juggled shift duties, prioritizing immediate tasks to streamline operations.
Reported to Management, providing updates on anticipated task completion times to maintain timeline accountability.
Assisted Management with daily duties to maintain organizational efficiency.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Executed and provided process and project visibility to Operations management.
Operated forklifts or pallet jacks to transport stored items from warehouse to plant.
Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
Conducted employee evaluations and reviews.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Developed position rotation to support continuous improvement and operator development.
Created training manual for employees to use as reference guide.
Enhanced group productivity [Number]% by developing and implementing new strategies.

AmentumAutomotive Painter | Hammond , LA06/2017 to 02/2018

Selected paint matching specified color charts and customer preferences.
Followed OEM standards for blending formulas, applying topcoats and curing paint.
Checked quality of completed work to identify flaws such as blisters or streaks.
Taped off adjacent areas and parts such as mirrors and handles to prevent overspray.
Mixed and applied customer paint colors to match original vehicle appearance or match new specifications.
Refinished painting work to correct errors and damage to vehicles.
Removed dents with hammers, suction and skilled use of dolly blocks.
Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.

SuezShipping and Receiving Clerk | Richmond , VA05/2016 to 05/2017

Operated lift and hand trucks to transfer materials to and from target areas.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Organized storage areas to maximize movement efficiency and minimize labor.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Determined best shipping method for materials, considering shipping procedures, routes and rates.

PactivThermoforming Operator | Kalamazoo , MI04/2015 to 06/2016

Created and maintained daily activity logs to track ongoing operational performance.
Identified machinery issues and repaired parts to keep equipment up and running.
Compiled operational data into reports to help management spot trends and resolve problems.
Removed and replaced tools and dyes to complete various tasks.
Maintained correct temperature, levels and pressures on process systems and equipment.
Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
Reviewed documentation and work order requirements.
Received and processed written and verbal instructions, prints and work orders.
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.

Resume Overview

School Attended

Lafayette High School

Job Titles Held:

Operations Manager
Shipping and Receiving Clerk
Warehouse Shipping Lead
Automotive Painter
Thermoforming Operator

Degrees

High School Diploma

Warehouse Lead Resume Example

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