Experienced and proactive Warehouse lead offering 4 years of progressive warehouse settings serving facility maintenance needs. Talented in overseeing labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Led and complied with safety and wellbeing efforts on assigned shift.
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Coached and mentored 25 staff members through constructive feedback to develop long-term career goals.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Supervised main work areas within company and removed debris to prevent accidents and mishaps.
Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
11/2019 to 05/2020
Freight Associate / Problem ResolutionsGoodman Manufacturing – Valley View, OH,
Verified shipment contents upon receipt, reviewing order details, visually inspecting incoming freight and weighing items to confirm deliveries met order specifications.
Planned and oversaw distribution of merchandise, reviewing order specifications on outgoing shipments, correcting inaccuracies and recording inventory movement.
Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
Attended to incoming trucks and used forklifts to move pallets to staging areas.
Assisted in training new warehouse employees.
Inspected and reported or repaired damaged cargo.
Double-checked work orders and customer requests before packing.
Transported materials pallets between storage and production areas each day.
Identified any discrepancies or irregularities within shipment or recovering systems and reported problems to supervisor.
Provided proactive communication with customers to guarantee freight deadlines achievement and eliminate unnecessary escalations.
Verified invoices against delivered merchandise to check shipment accuracy.
Used SAP system to locate merchandise in inventory for shelf restocking.
Used forklift and other mechanical equipment to pull items from stock and add to store shelves and bins.
Checked shelves in Repack department to ascertain which merchandise required replenishment.
Removed outdated and overripe items from stock to eliminate health risks.
Notified Assistant Manager immediately of any spills or safety issue, enabling quick clean-up and remediation.
02/2017 to 11/2019
Warehouse Associate 1Orsini Healthcare – Elk Grove, IL,
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Packed and labeled merchandise to prepare for loading and shipment to customers.
10/2008 to 02/2017
Office ClerkEl Monte Optometry – City, STATE,
Entered data into spreadsheets, documents and databases.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Identified and corrected data entry errors to prevent duplication across systems.
Collected payments, issued receipts and updated accounts to reflect new balances.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Maintained business records by updating customer information.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Education and Training
Expected in 06/2007
High School Diploma: Rosemead High School - Rosemead, CA GPA:
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