LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Hardworking and punctual Inventory Specialist works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 50 pounds. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Records Management
  • Data Documentation
  • Charge Calculation
  • OSHA Regulations
  • Maintaining Equipment
  • Clear Communication
  • Materials Requisition
  • Routing Determination
  • Damage Identification and Reporting
  • Problem-Solving
  • Document Preparation
  • Sending Shipments
  • Receiving Orders
  • Freight Labeling
  • Basic Mathematics
  • Critical Thinking
  • RFID Tracking
  • Microsoft Office
  • Inventory Counts
  • System Updating
  • Basic Repairs
  • Handheld Scanners
  • Work Order Following
  • Customer Relations
  • Warehouse Management
  • Quality Control
Experience
Warehouse Inventory Specialist, 01/2023 - Current
Fedex Cross Border Fort Walton Beach, FL,
  • Prepared inventory for shipment by attaching tags and labels.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Compared shipping routes or methods to determine least environmental impact.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Maintained business operations by communicating with coworkers and managers.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Received, stored and shipped goods and materials.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Weighed mail to determine correct postage.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Run Inventory to know what items to pick for outstanding orders
  • Hotstamp/Engrave Custom items to orders.
  • Pack items and send them to stores and customers.
  • Review return items.
  • Train to pick and pack in my department.
  • Ship packages using UPS system.
  • Merchandise
Customer Service Representative, 11/2022 - Current
Rapid Global Business Solutions, Inc Geneva, NY,
  • Take Inbound calls
  • Submit and review tasks
  • Provide service information
  • resolve emerging problems
  • maintain customer accounts and record account information
  • basic troubleshooting
  • sales
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Made outbound calls to obtain account information.
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Set up and activated customer accounts.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered inbound calls, chats and emails to facilitate customer service.
Warehouse Inventory Specialist, 04/2022 - 02/2023
Fedex Cross Border Fremont, IN,
  • Run Inventory to know what items to pick for outstanding orders
  • Hotstamp/Engrave Custom items to orders.
  • Pack items and send them to stores and customers.
  • Review return items.
  • Train to pick and pack in my department.
  • Ship packages using UPS system.
  • Merchandise
  • Prepared inventory for shipment by attaching tags and labels.
  • Verified received goods by comparing with purchase orders.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Weighed mail to determine correct postage.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Packed, sealed or affixed postage to prepare materials for shipping.
Education and Training
High School Diploma: , Expected in 06/2021
-
East Orange Campus - East Orange ,
GPA:
Languages
English :
Native/ Bilingual:
Negotiated :
:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • East Orange Campus

Job Titles Held:

  • Warehouse Inventory Specialist
  • Customer Service Representative
  • Warehouse Inventory Specialist

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: