Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Academics, accounting, analytical skills, art, billing, budget, Case Management, cash receipts, contracts, counseling, resolve customer complaints, Customer Service, database, drafting, Staff training, English, financial statements, forms, hand tools, inventory, Inventory control, Prepare invoices, letters, Mark, developing materials, materials, Math, meetings, Excel, exchange, MS Office, Office, Outlook, Word, personnel, postage meter, power tools, reconciling, reporting, research, sales, Scanner, shipping, spreadsheet, Strategic, take messages, phone skills, phone, Training development, Make travel arrangements, tutoring, Visual merchandising, word processing.

Executive Profile

Accurate, thorough, and persistent individual seeking a position as an executive assistant or administrative assistant within an organization; offers exceptional communication, self-starter, motivator, and problem solving skills to bring to a remarkable organization that offers potential growth. Some qualifications include: Over 3+ years' diverse and progressively accountable experience in administrative capabilities.

  • Highly skilled in welcoming customers and answering phone calls.
  • Proven capability to handle numerous challenging priorities in an effective manner.
  • Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation and detailed orientated.
Skill Highlights
  • Multicultural interaction
  • Strategic sales knowledge
  • Record maintenance
  • MS Office proficient (Excel, Word, Outlook, etc)
  • Training development aptitude
  • Events coordination
  • Customer Service
  • Letter drafting
  • Strong collaborator
  • Warehouse Data JDA Software
  • Office procedures
  • Multi-phone skills
  • Staff training
  • Case Management
  • Visual merchandising proficiency
  • Inventory control familiarity
  • RF Scanner (hand held and gladiator)
  • Palletizing, PO's and APO's
Core Accomplishments

Customer Relations

• Earn highest marks for customer satisfaction, company wide

Customer Follow –up

• Ensured customers were satisfied with company products and services by doing purchase follow-up calls.

Telephone Service

• Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Inside Sales

• Met and exceed quotas generating 65+ calls per day on leads for product renewals.

• Served as communication link between engineering consultants, MIS management and staff.

Conflict Resolution

• Responsible for handling customer accounts inquires, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer service

• Consistently received positive feedback from guest and created repeat business by developing long-term relationships with customers.

• Handled guest complaints, maintaining a positive dining experience for all rest.


• Compiled inventory lists and worked with vendors for product pricing and special orders.

• Handles high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Professional Experience
Warehouse Inventory Clerk, 09/2014 to 08/2015
Lineage LogisticsArlington, TX,
  • Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
Warehouse Clerk, 2012 to 09/2014
Chefs WarehouseUsa ● White Marsh, MD,
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or record-keeping purposes.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or non-conformance to specifications.
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
  • Routed orders to Macy's, Kohl's, SteinMart, Dillard's, Ross, DSW, and Neiman Marcus, etc.
  • Prepare invoices, shipping documents, and contracts.
Private Math and English Proficiency Tutor, 09/2008 to 05/2012
C.H. Robinson Worldwide, Inc.Grandview Heights, OH,
  • Performed student background reviews to develop tailored lessons based on student needs.
  • Developed programs to work with students and increase interest in higher learning.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Coordinated after school tutoring hours with other teachers to help students in need of extra attention.
  • Met with parents to resolved conflicting educational priorities and issues.
  • Increased students English and Math scores by 50% through private tutoring and special attention.
  • Developed interesting course plans to meet academic, intellectual and social needs of students.
Program Director Assistant / Site Supervisor, 06/2005 to 05/2007
Long Beach City CollegeCity, STATE,
  • Assist individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
  • Address community groups, faculty, and staff members to explain available counseling services.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
  • Attend meetings to record minutes.
  • Make travel arrangements for directors.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Financial Supervisor, 01/2002 to 07/2004
For You FinancialCity, STATE,
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Monitor sales staff performance to ensure that goals are met.
  • Hire, train, and evaluate personnel.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services such as pumping gasoline for customers.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Prepare sales and inventory reports for management and budget departments.
Master of Science: Psychology, Expected in 2013
Capella University - Minneapolis, MN
GPA: Graduated with honors GPA: 3.5

Graduated with honors

GPA: 3.5

Bachelor of Science: Business Management, Expected in 2008
University of Phoenix - Phoenix, AZ
GPA: Graduated top of the class. GPA: 3.0

Graduated top of the class.

GPA: 3.0

Professional Affiliations

Extend Opportunities Program Care Alumni

LBCC Child Development Careers Association

N.A.E.Y.C. (National Association for the Education of Young Children) Member

University of Phoenix Alumni

Capella University Alumni

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School Attended

  • Capella University
  • University of Phoenix

Job Titles Held:

  • Warehouse Inventory Clerk
  • Warehouse Clerk
  • Private Math and English Proficiency Tutor
  • Program Director Assistant / Site Supervisor
  • Financial Supervisor


  • Master of Science
  • Bachelor of Science

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