Academics, accounting, analytical skills, art, billing, budget, Case Management, cash receipts, contracts, counseling, resolve customer complaints, Customer Service, database, drafting, Staff training, English, financial statements, forms, hand tools, inventory, Inventory control, Prepare invoices, letters, Mark, developing materials, materials, Math, meetings, Excel, exchange, MS Office, Office, Outlook, Word, personnel, postage meter, power tools, reconciling, reporting, research, sales, Scanner, shipping, spreadsheet, Strategic, take messages, phone skills, phone, Training development, Make travel arrangements, tutoring, Visual merchandising, word processing.
Accurate, thorough, and persistent individual seeking a position as an executive assistant or administrative assistant within an organization; offers exceptional communication, self-starter, motivator, and problem solving skills to bring to a remarkable organization that offers potential growth. Some qualifications include: Over 3+ years' diverse and progressively accountable experience in administrative capabilities.
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Customer Relations
• Earn highest marks for customer satisfaction, company wide
Customer Follow –up
• Ensured customers were satisfied with company products and services by doing purchase follow-up calls.
Telephone Service
• Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Inside Sales
• Met and exceed quotas generating 65+ calls per day on leads for product renewals.
• Served as communication link between engineering consultants, MIS management and staff.
Conflict Resolution
• Responsible for handling customer accounts inquires, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Customer service
• Consistently received positive feedback from guest and created repeat business by developing long-term relationships with customers.
• Handled guest complaints, maintaining a positive dining experience for all rest.
Financial
• Compiled inventory lists and worked with vendors for product pricing and special orders.
• Handles high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Graduated with honors
GPA: 3.5
Graduated top of the class.
GPA: 3.0
Extend Opportunities Program Care Alumni
LBCC Child Development Careers Association
N.A.E.Y.C. (National Association for the Education of Young Children) Member
University of Phoenix Alumni
Capella University Alumni
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