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warehouse coordinator and management resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Manager offers expertise in lean manufacturing, quality control and continuous improvement. Communicative leader with 20 years of comprehensive and analytical skilled experience controlling and supervising production processes. In-depth knowledge of quality standards and safety regulations paired with familiarity of key production metrics.

Skills
  • Health and safety compliance
  • Workforce training
  • Production oversight
  • Dedication to product quality
  • Safety management
  • Performance evaluation
  • Supply management expertise
  • Hiring and retention
  • Personnel records maintenance
  • New hire orientation
  • Computer skills
  • Critical thinking
  • Problem resolution
  • Incident investigation
  • Risk identification
  • Staff training
  • Training program development
  • Policy development
  • Creating safety programs
  • People skills
  • Microsoft Office
  • Training & Development
  • Teambuilding
  • Transportation management systems
  • Customs compliance
  • Import and export operations
  • Product management
  • Supplies inventory
  • International freight management
  • Logistics oversight
  • Logistics management
  • Quality control
  • Shipping cost reduction
  • Project management
  • Quality Assurance
  • Blueprint interpretation
Experience
Warehouse Coordinator and Management , 11/2014 - Current
Westrock Company Forest City, NC,
  • Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.
  • Develops warehouse design by planning layout, product flow, and product handling systems.
  • Develops warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout.
  • Maintains receiving, warehousing, and distribution operations by enforcing program, and operational procedures.
  • Stores product by designating storage areas; adjusting storage areas according to requirements; updating location database.
  • Implements product bar code tagging and labelling.
  • Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related projects.
  • Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in staging area.
  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Controls inventory levels by conducting physical counts; reconciling with data storage system.
  • Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
Shipping Manager, 03/2012 - 11/2014
Westrock Company Guaynabo, PR,
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Consistently met company and department objectives within budget and time constraints.
  • Created and enforced policies and procedures for entire logistics team.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Directed investigations to verify and resolve customer or shipper complaints.
Shipping manager, 09/2006 - 03/2012
Mcdonald's - Hci Sebastian, FL,
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Handled departmental scheduling to maintain proper staffing for shifts.
Department Manager, 07/1997 - 09/2006
Lowe’s Home Improvements Center City, STATE,
  • Reduced process gaps, effectively managing and training 8 employees on best practices to ensure optimal productivity.
  • Handled all shift overstock, restocking and inventory control.
  • Followed all safety protocols and company processes and procedures.
  • Employed process improvement initiatives within the department.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Consulted with customers on the latest styles and trends.
  • Demonstrated principle of customers coming first by handling needs with sense of urgency.
  • Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
  • Worked as a team member to provide the highest level of service to customers.
  • Informed customers about all product lines and services offered by the company.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Received and processed cash and credit payments for in-store purchases.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Exceeded targeted sales goals.
  • Educated customers on product and service offerings.
  • Built and maintained effective relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Maintained friendly and professional customer interactions.
  • Maintained visually appealing and effective displays for the entire store.
  • Placed special merchandise orders for customers.
Education and Training
High School Diploma: , Expected in 1997
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Littlerock High School - Littlerock, CA
GPA:
Status -
License : Osha 30 General Industry Certified, Expected in
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Osha 30 General Industry Certified - Palmdale , CA
GPA:
Status -
Certification : Management And Leadership , Expected in
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Create Up Academy - ,
GPA:
Status -
: Advanced Management , Expected in
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Learn Smart LLc - ,
GPA:
Status -

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Resume Overview

School Attended

  • Littlerock High School
  • Osha 30 General Industry Certified
  • Create Up Academy
  • Learn Smart LLc

Job Titles Held:

  • Warehouse Coordinator and Management
  • Shipping Manager
  • Shipping manager
  • Department Manager

Degrees

  • High School Diploma
  • License
  • Certification

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