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WALGREENS Resume Example

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SJ
WALGREENS
Summary

Experienced Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Skills
  • Teamwork
  • Liquor regulations and compliance
  • Issue resolution
  • Customer assistance
  • Cash management
  • Customer greeting
  • Credit and cash transactions
  • Merchandise restocking
  • Word
  • Microsoft
  • Excel
  • Stocking shelves
  • Proper labeling procedures
  • Problem solving
  • Supporting pharmacy operations
  • Time management
  • Organizational
Experience
Sands Of Kahana | Cedar City , UTWALGREENS06/2018 - Current
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked in both Photo Department and Pharmacy to provide customer service and to provide coverage for any location needed in store.
Giant Eagle | Du Bois , PACashier 11/2018 - 06/2019

Maintained high productivity by efficiently processing cash, debit and voucher program payments for customers.

  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.

MCDONALD'S - ADAM ENTERPRISES, GEORGE WASHINGTON WAY | City , STATECrew Member10/2016 - 12/2018
  • Resolved issues among crew members by addressing problems immediately and effectively mediating disagreements.
  • Drove team success by completing jobs quickly and accurately.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Cleaned and washed equipment to maintain excellent functionality and productivity.
  • Smoothly processed incoming orders, handling transactions everyday with exceptional accuracy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Accepted payments and made change to process transactions.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Education and Training
Columbia Basin College | City, StateSome College (No Degree)

Classes taken:

Intro to Computers and IT

Front Desk Representative/Hospitality

Medical Terminology

Psychology 101

Hanford High | CityGraduated
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Length

Resume Overview

School Attended

  • Columbia Basin College
  • Hanford High

JobTitles Held:

  • WALGREENS
  • Cashier
  • Crew Member

Degrees

  • Some College (No Degree)
    Graduated

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