Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any area needed.
Skills
Dining area maintenance
Staff supervision
Scheduling
Telephone etiquette
Problem-solving
Verbal and written communication
Work History
Wait Staff Member, 12/2019 to 08/2020 Atria Senior Living Group, Inc. – Ronkonkoma, NY,
Answered customers' questions, recommended items and recorded order information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Assistant Manager, 01/2016 to 03/2019 Pacific Dental Services – Peoria, AZ,
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Supervised and evaluated staff of 15 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Interviewed, hired and trained 30 staff associates and equipped to comply with company policies and procedures.
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