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Wait Staff Member Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Motivated individual with years of people and communication skills. Very dependable and hard-working mindset and excellent organization, leadership, and creative abilities.

Skills
  • Hard-working
  • Adaptable
  • Good communication skills
  • Active listening
  • Organization
  • Leadership
  • Decision-making
Experience
05/2019 to Current Wait Staff Member Regal Cinemas Corporation | North Olmsted, OH,
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
05/2015 to Current Softball Umpire Regal Cinemas Corporation | Oakland, CA,
  • Made calls on balls traveling down lines of outfield, administering official judgment on fair or foul balls.
  • Delivered calls on every pitch, whether ball, strike or foul, keeping track of rapid pitcher, ball and batter movement to make accurate calls.
  • Determined whether runners to bases after successful batting hits arrived safe at first, second and third bases.
  • Monitored procedures used by pitchers to verify pitching conformity to league regulations, making calls and issuing warnings or penalties for illegal pitches.
  • Gave final decisions on balls hit to outer boundaries of playing field, communicating calls on whether balls exiting arena qualified as fair.
  • Called runners safe or out upon crossing home base, keeping track during home runs or base stealing of number of players crossing home base.
  • Tracked game scores, added or subtracted points and imposed penalty points.
  • Explained rules, regulations and league guidelines to players and coaches.
  • Assisted new referees with training and learning specific game rules and regulations.
  • Conferred with coaches, players and umpires to discuss calls and disputes.
  • Tracked times of events and elapsed time during individual game segments.
03/2018 to 05/2019 Wait Staff Member Regal Cinemas Corporation | Omaha, NE,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked order accuracy and food quality before delivering to customers.
  • Processed customers' payments and provided receipts.
03/2015 to 05/2017 Wait Staff Member Happy Hollow Country Club | City, STATE,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Greeted newly seated guests quickly and efficiently.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Transported all dirty glassware and utensils from dining room to dish washing area for proper cleaning.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Education and Training
Expected in 2019 Associate of Arts | Business Southwestern Community College, Creston, IA, GPA:
Expected in Bachelor of Science | Marketing & Human Resource Management Northwest Missouri State University, Maryville, MO GPA:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Southwestern Community College
  • Northwest Missouri State University
Job Titles Held:
  • Wait Staff Member
  • Softball Umpire
  • Wait Staff Member
  • Wait Staff Member
Degrees
  • Associate of Arts
  • Bachelor of Science

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