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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Multi-talented Administrative Assistant consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Employee timesheet processing
  • Managing process efficiency
  • Vendor invoice processing
  • Impact limitation processes
  • Maintains confidentiality
  • Data Entry
  • Schedule Coordination
  • Recordkeeping proficiency
  • MS Office
  • Daily timekeeping
  • Investigating discrepancies
  • Invoice and payment processing
  • AS400, CDMS, IPTS, QuickBooks, UDS, Medical Manager
  • Business administration
  • Contract negotiations
  • Team Leadership
  • Documentation and control
  • Event planning
  • Clear oral/written communication
  • Bookkeeping
  • Scheduling
  • Staff Management
  • Safety and Security
  • Security Guard License
  • Electronic surveillance
  • Emergency Response
  • Specimen Collection
  • HIPAA
  • Specimen Labeling Procedures
  • Venipuncture
  • Phlebotomy
  • First Aid/CPR
  • Managing patient records
  • Confidential, compassionate & discreet
  • Understanding of medical terminology
  • Scheduling proficiency
  • Analytical and critical thinking
Work History
03/2018 to 03/2019 Wage Process TimeKeeper Control Risks | Los Angeles, CA,
  • Independently maintained 97% accuracy in transferring correct data from payroll spreadsheets into IPTS system.
  • Realigned process schedule for C-3 Operators to factor in conditions and shortages.
  • Resolved timekeeping problems, improved operations and provided exceptional client support.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Checked accrued hours against listed hours for leave time.
  • Verified timekeeping records and handled any discrepancies with employees.
05/2017 to 03/2019 Front Desk Admin Asst/Professional Security Guard Allied Universal/US Security Associates | City, STATE,
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Oversaw fast-paced front desk operations at busy Exxon Refinery facility with as many as 75 daily visitors/contractors/employees.
  • Collaborated with XOM Executive Teams and Sub-Contractor team members to handle guest requirements from check-in through check-out at the refinery.
10/2014 to 05/2017 Office Manager Swanke Construction | City, STATE,
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using QuickBooks.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Prepared vendor invoices and processed incoming payments.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
01/2011 to 07/2014 Public Utility Billing Manager/City Secretary City Of Lone Oak | City, STATE,
  • Drafted agendas, recorded minutes and created financial report documents for City Council meetings.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Surpassed team goals by partnering with Police Department and Municipal Court to implement best practices and protocols.
Education
Expected in No Degree | Psychology/Sociology Montana State University - Billings, Billings, MT GPA:
Expected in 01/1990 GED | West Mesquite High School, Mesquite, TX GPA:
Additional Information
  • License/Certificates: , State of Montana - Licensed Security Professional # PSP-SG-LIC-32110

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Resume Overview

School Attended

  • Montana State University - Billings
  • West Mesquite High School

Job Titles Held:

  • Wage Process TimeKeeper
  • Front Desk Admin Asst/Professional Security Guard
  • Office Manager
  • Public Utility Billing Manager/City Secretary

Degrees

  • No Degree
  • GED

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