vp training and development resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Performance-driven Vice President with [Number] years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

  • G-Suite
  • Analytical and Critical Thinking
  • Excellent Communication
  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening
  • Decision-Making
  • Multitasking Abilities
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
Work History
03/XXX1 to Current
VP, Training and Development Domino's Pizza Elk River, MN,

  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Established performance goals for department and provided methods for reaching milestones.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 1000+ new employees.
  • Implemented [Type] team plan, clarified roles of members and introduced new processes to boost quality across departments.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Managed teams of [Number] professionals focused on improving [Type] initiatives.
  • Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
  • Conducted training courses and prepared videos for long-term use.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Interviewed, supervised and motivated [Number] staff members to achieve optimal productivity.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Managed new employee orientation training process for more than [Number] employees each year.
  • Decreased training time by designing effective new training programs.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Developed surveys to identify training needs based on projected production processes and changes.
  • Directed training programs and development paths for managers and supervisors.
  • Furthered brand awareness through [Action] and [Action].
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
08/2013 to 04/XXX1
Director of Events and Marketing Busboys And Poets City, STATE,
  • Managed special events at conferences and trade shows.
  • Created and implemented events to draw prospects to community.
  • Identified and developed relationships with strategic partners.
  • Established clear, multi-channel communication plan based on brand goals and customer insights.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading [Industry] partners.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Directed marketing projects through conceptual planning, schedule management and final implementation.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Mentored local personnel on best practices and protocols to maximize productivity.
11/2010 to 08/2013
FOH Manager Busboys And Poets City, STATE,
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
Expected in 06/2002 to to
Associate of Arts: Social Work
Finger Lakes Community College - Canandaigua, NY
  • Dean's List [Semester and Year]
  • [Scholarship Name] Scholarship Recipient

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Resume Overview

School Attended

  • Finger Lakes Community College

Job Titles Held:

  • VP, Training and Development
  • Director of Events and Marketing
  • FOH Manager


  • Associate of Arts

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