VP Talent and Corporate Culture/Med Staff Services Resume Example
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VP TALENT AND CORPORATE CULTURE/MED STAFF SERVICES
Professional Summary
Highly effective Human Resources Executive to leverage talent and successful strategies for maximizingretention and achieving positive human resources results. Exceptional productivity, employee relations and analytics skills coupled with more than 30 years of experience. Highly effective and comfortable giving engaging presentations, motivating teams and developing skills. Excellent team builder and leader of strategic initiatives, metrics and policy development.
Skills
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Work History
HcaVP Talent and Corporate Culture/Med Staff Services | Nebo , NC | May 2007 - Current
- Supervised daily operations of healthcare human resources and medical staff services.
- Created and made appropriate documentation for annual budgets and senior leadership goals.
- Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
- Directed hiring and onboarding programs for new employees.
- Managed HR and Medical Staff Services staff and oversaw completion of tasks and initiatives.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Met with employees annually for progress reviews and performance assessments.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Coordinated work activities for HR and Medical Staff Services managers, specialists and recruiter.
- Maintained hospital compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Spearheaded shared governance and collaboration on employee relations, HR administration, and related HR topics.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Conducted investigations and assisted with handling employee complaints including Affirmative Action and EEOC to promote equitable workplace.
- Designed robust compensation and benefits packages to attract top employees.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Devised policies policies for 600+-employee company.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Conducted company-wide town hall meetings to convey updates.
- Planned and facilitated orientation for all new hires.
- Identified opportunities to improve business process flows and overall departmental productivity.
Common SpiritMedical Staff Services Manager | Northridge , CA | August 2001 - May 2007
- Developed and updated policies and procedures, maintaining compliance with regulatory, state, and federal guidelines.
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Prepared records for site visits and file audits.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained accurate files, records, and credentialing documents in well-maintained databases using credentialing software.
- Worked closely with practitioners to help each obtain privileges at the hospital.
- Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
- Communicated effectively with various parties each day using polished interpersonal and active listening skills.
Binghamton UniversityMedical Staff Coordinator | Binghmton , NY | December 1990 - August 2001
- Maintained accurate files, records and credentialing documents in well-maintained databases.
- Worked closely with practitioners to help each obtain privileges at hospital.
- Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Improved organizational filing systems for confidential physician records, resulting in improved accessibility and efficiency.
American Fidelity Assurance CompanyPersonnel Assistant | City , STATE | April 1989 - July 1990
- Provided information and answered questions via in-person, telephone and electronic means.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Operated records databases, maintained files and investigated and corrected discrepancies.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Recruited and screened qualified potential employees.
- Assisted with meetings and presentations within company.
- Tracked various statistics and kept detailed records to support human resources department.
- Posted positions through approved recruitment channels.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Education
MBASouthern Nazarene UniversityCity, State | Expected in December 2021
Bachelor of ArtsJournalismUniversity Of OklahomaCity, State | December 1988
- Majored in Public Relations
- Minored in Political Science
- President's Leadership Class
- Delta Delta Delta Sorority
Certifications
- Professional Human Resources (PHR) - 2015 to Present
- Certified Professional Medical Services Management-(CPMSM) - 1996 to Present
- Certified Provider Credentialing Specialist (CPCS) - 2005 to Present
Affiliations
- Society of Human Resource Management (SHRM)
- American Society of Healthcare Human Resources Association (ASHHRA)
- National Association Medical Staff Services (NAMSS) - Director at Large, Board of Directors and Committee Chair
- Oklahoma Association Medical Staff Services (OKAMSS) - President, Secretary and Treasurer, Board of Directors
Special Recognition
Recognized as a Fellow Medical Services Professional (FMSP) by NAMSS in 1st Class
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School Attended
- Southern Nazarene University
- University Of Oklahoma
Job Titles Held:
- VP Talent and Corporate Culture/Med Staff Services
- Medical Staff Services Manager
- Medical Staff Coordinator
- Personnel Assistant
Degrees
- MBA
Bachelor of Arts Journalism
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