vp sr relationship banker resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Experienced sales professional, and former small Business Owner, with strong leadership skills. The ability to connect with clients on such a high level which intrigues me to perform at a higher capacity then others in the same position.. Well-versed in client service, marketing, and sales. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Highly motivated and client driven mindset with a very large network of business professionals.

Skill Set

A leader and extreme motivator. Proficient . Possess soft skills such as relationship building, client service, trade show planning and set up, Sales Management, quick learner of new software and processes.

  • Business growth and marketing strategies
  • Researching, prospecting, and appointment setting
  • Proposals and presentations
  • Account closings
  • Performance monitoring and evaluation
  • Rules and regulations
  • Persuasive communication style
  • Project Management
  • Business development
  • Proficient in in programs such as the Microsoft Office suite, WCMS such as Word Press, and CRM such as Sales Force, LRM, etc.
  • Employee motivation
  • Client service-oriented
04/2019 to Current
VP, Sr. Relationship Banker Mennonite Home Communities Lancaster, PA,
  • Successfully developed and maintained client relationships resulting top performer status 3 times is less then 3 years. For the year ending 12/31/2021 I averaged 120% of our monthly goal.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential client leads
  • Advised customers on bank products, services and financial planning options after conducting a full financial analysis.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Coordinated work across departments to keep teams on track with company goals.
  • Addressed inquiries from clients and relationship management department team members.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Determined performance goals and offered tactics for achieving milestones.
  • Developed culture of success rewarding performance, productivity and sales results.
03/2012 to 07/2018
Director of Sales and Marketing Kroger Spokane Valley, WA,

-Experienced in documenting sales activities and generating reports from multiple customer relationship management programs.

-From 2012-2017, after business was sold, I was in the top 10 sales people for the Sir Speedy Printing Network with sales averaging over $750,000 per year. In 2017 my sales surpassed 1 million dollars placing me in the very elite Million Dollar Sales club.

- Experience with WCMS (Web Content Management System), Web development and strategic planning, SEO, SMO, and local internet search listings.

- Mentored new sales consultants to increase over all sales activities focused around the client ultimately leading to an over consistent growth company wide. Two new members of the sales team were named "Rookie of the Year" by Franchise Services Inc. in back to back years. Each one reached Gold Level status which was $350,000 or more in over all personal sales.

- Delivered an exceptional level of service to each client by listening to concerns, asking questions, and identifying exactly what our client needed and expected. Out of the businesses top 10 accounts, 8 of them were acquired by myself via prospecting, and networking.

02/2003 to 03/2013
Owner Sir Speedy Printing City, STATE,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
  • Coordinated with webmaster to develop website and create online advertisements.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Education and Training
Expected in 2000 to to
Associate of Arts: Business
Anne Arundel Community College - Arnold, MD
Expected in to to
: Marketing
University of Baltimore - Baltimore, MD

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Resume Overview

School Attended

  • Anne Arundel Community College
  • University of Baltimore

Job Titles Held:

  • VP, Sr. Relationship Banker
  • Director of Sales and Marketing
  • Owner


  • Associate of Arts
  • Some College (No Degree)

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