vp regional operations resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Ambitious, results driven diversified strategic executive leader with over 20 years’ experience in sales, operational leadership, team development, 5S lean manufacturing, strategic planning, vendor relationship management, process re-engineering, and supply chain management. Strengths include big picture focus, developing strategic business solutions, creating a culture of empowered leaders, team development, and delivering critical results working in collaboration with stakeholders

  • Operations Analysis
  • Leadership and Team Development
  • AIIM ECM Practitioner Certified
  • 5S Lean Manufacturing Training
  • Empowerment Training
  • Level 1 Operator HP Indigo 15k Certified
  • Sales Training
  • P & L Budget Management
  • Strategic Management
  • System Integration and Automation
Work History
VP Regional Operations, 03/2020 to Current
Universal Forest Products, Inc.Adairsville, GA,
  • Managed financial, operational and human resources to optimize business performance.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Created additional revenue streams by introducing new product lines, boosting revenue 10%.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Fostered performance development of operational leaders through ongoing coaching and mentoring on best practices.
  • Contributed to team and customer success by creating and delivering engaging client-facing presentations to communicate various product lines.

General Manager of Operations, 10/2009 to 03/2020
Eaton CorporationRoseville, CA,
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Trained, coached and mentored over 200 staff to support smooth onboarding.
  • Improved productivity while reducing staffing and operational costs by 25%.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Increased profit by streamlining operations.
Manufacturing Manager, 05/2004 to 10/2009
Ameripro RoofingHarveysburg, OH,
  • Supervised 130 union press room personnel, keeping production schedules on track to meet tight deadlines.
  • Tracked new material shipments and coordinated flow of materials at different stages of manufacturing to align with procurement expectations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality.

Customer Account Manager, 01/2000 to 03/2004
XeroxCity, STATE,
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Developed and implemented strategies to increase client retention.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Identified key entry points to enhance market penetration and maximize returns.
High School Diploma: , Expected in
Westwood Collegiate - Winnipeg, MB
  • Supervised team of 200 staff members (including directors, managers, and supervisors).
  • Spearheaded acquisition of large national retailer growing revenue by $1M.
  • Increased overall revenue from $1M to $6M annually in 5 years .
  • Collaborated with team of 10 in the development of WCD's Revenue Recovery & Growth Project post Covid.

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Resume Overview

School Attended

  • Westwood Collegiate

Job Titles Held:

  • VP Regional Operations
  • General Manager of Operations
  • Manufacturing Manager
  • Customer Account Manager


  • High School Diploma

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