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vp regional operations resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Ambitious, results driven diversified strategic executive leader with over 20 years’ experience in sales, operational leadership, team development, 5S lean manufacturing, strategic planning, vendor relationship management, process re-engineering, and supply chain management. Strengths include big picture focus, developing strategic business solutions, creating a culture of empowered leaders, team development, and delivering critical results working in collaboration with stakeholders

Skills
  • Operations Analysis
  • Leadership and Team Development
  • AIIM ECM Practitioner Certified
  • 5S Lean Manufacturing Training
  • Empowerment Training
  • Level 1 Operator HP Indigo 15k Certified
  • Sales Training
  • P & L Budget Management
  • Strategic Management
  • System Integration and Automation
Work History
VP Regional Operations, 03/2020 to Current
Universal Forest Products, Inc.Adairsville, GA,
  • Managed financial, operational and human resources to optimize business performance.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Created additional revenue streams by introducing new product lines, boosting revenue 10%.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Fostered performance development of operational leaders through ongoing coaching and mentoring on best practices.
  • Contributed to team and customer success by creating and delivering engaging client-facing presentations to communicate various product lines.


General Manager of Operations, 10/2009 to 03/2020
Eaton CorporationRoseville, CA,
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Trained, coached and mentored over 200 staff to support smooth onboarding.
  • Improved productivity while reducing staffing and operational costs by 25%.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Increased profit by streamlining operations.
Manufacturing Manager, 05/2004 to 10/2009
Ameripro RoofingHarveysburg, OH,
  • Supervised 130 union press room personnel, keeping production schedules on track to meet tight deadlines.
  • Tracked new material shipments and coordinated flow of materials at different stages of manufacturing to align with procurement expectations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality.


Customer Account Manager, 01/2000 to 03/2004
XeroxCity, STATE,
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Developed and implemented strategies to increase client retention.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Identified key entry points to enhance market penetration and maximize returns.
Education
High School Diploma: , Expected in
Westwood Collegiate - Winnipeg, MB
GPA:
Accomplishments
  • Supervised team of 200 staff members (including directors, managers, and supervisors).
  • Spearheaded acquisition of large national retailer growing revenue by $1M.
  • Increased overall revenue from $1M to $6M annually in 5 years .
  • Collaborated with team of 10 in the development of WCD's Revenue Recovery & Growth Project post Covid.

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Resume Overview

School Attended

  • Westwood Collegiate

Job Titles Held:

  • VP Regional Operations
  • General Manager of Operations
  • Manufacturing Manager
  • Customer Account Manager

Degrees

  • High School Diploma

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