vp of people and human resources development resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dynamic and accomplished professional leveraging career history of human resources leadership that maximizes organizational effectiveness and performance. Recognized as trusted business partner. Knowledgeable in all aspects of human resources management from talent acquisition, employee engagement, and performance management to training and development. Possess highly transferable human resources and executive experience gained from experience in financial and hospitality industries. Strong professional attributes in communication, collaboration, and strategy.

Areas of Expertise
  • Talent Acquisition
  • HR Policies & Processes
  • Employment Law & Regulations
  • Change Management
  • Employee Relations
  • Payroll
  • Recruiting
  • HRIS Implementation
  • Employee retention
  • Benefits & Compensation & 401k Administration
  • Onboarding
  • Cross-Functional Teams
Career Experience
04/2022 to Current VP of Human Resources Deanwood Rehabilitation And Wellness Center | , , Great Barrington, MA
  • Member of Executive Leadership Team
  • Manage Benefit programs
  • 401k plan Administration
  • Educated employees on company policy and kept employee handbook current.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
04/2017 to Current VP of People and Human Resources Development MountainOne Financial Partners | , ,
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects for all 7 hotels in group.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency. Worked closely with property General Managers for all HR initiatives and issues.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Used Checkwriters and Paycom to process employee payroll and benefits enrollment information. Managed conversion of systems
  • Conducted investigations and assisted with handling employee complaints to promote an equitable workplace.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
01/2013 to 01/2017 SVP Senior Human Resources Officer MountainOne Financial Partners | , ,

Promoted to Senior Vice President

  • Developed succession plans and promotion paths for key staff.
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of griJessicances.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Adhered to all federal and state guidelines and managed payroll and benefits for over 160 employees.
  • Structured compensation and benefits according to market conditions and budget demands. Managed several compensation structure revisions
  • Instructed senior leaders on appropriate employee corrective steps.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
01/2008 to 01/2013 Director of Human Resources, VP HR Officer The Red Lion Inn | , ,
  • Leads all Human Resources efforts including; Employee Relations, Employee Development, Compensation and Benefits programs, Recruiting, On-Boarding, Payroll, Board Administration & Succession Planning for three savings banks(7 branches), an insurance agency and an investment firm.
  • Key member of the Executive Management Team led by the CEO.
  • Resolves employment-related disputes through proactive, collaborative communication.
  • Administers compensation, benefits and performance management systems and employee recognition programs.
  • Manages HR staff responsible for areas relating to employment, compensation, payroll, Board administration, and employee relations.
  • Formulates strategies to address overstaffing/understaffing, disputes, terminating employees and administering disciplinary procedures.
  • Represents organization at personnel-related hearings and investigations with legal counsel, Massachusetts Commission Against Discrimination & Department of Unemployment Assistance.
  • Serve as SAFE ACT Officer in compliance with the Dodd Frank Act and administer the National Mortgage Licensing System for all Mortgage Lenders.
  • Developed and maintains internal control and processes for payroll including web-based time keeping system fully integrated with payroll system.
  • Implemented and facilitate administration of the Executive Deferred Compensation Plan.
  • Compiles annual recommendations for end of fiscal year compensation budgets.
  • Coordinates ongoing technical training and personal development classes for employees as needed in partnership with the Compliance Department.
  • Plans, facilitates and directs Open Enrollment process including education for employees on group health plans, voluntary benefits, Pension Plan and 401(k) retirement plans.
  • Develops company personnel policies, standard operating procedures and employee handbooks.
  • Presents policies to the Board for annual approval.
  • Designed and manages all new-hire orientations.
  • In conjunction with the Executive Management Team, recommends and establishes employee pay scales that are fair and equitable within industry and geographic parameters.
  • Participate in salary surveys and recommend salary structure adjustments as needed.
  • Serves as liaison between employees and insurance carriers and vendors to help resolve problems and clarify benefits.
11/1998 to 12/2004 Director of Human Resources Company Name | , ,
  • Responsible for employee relations, recruiting, new-hire orientation.
  • Back-up for Payroll processing.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Developed and facilitated all new-hire orientations.
  • Devised hiring and recruitment policies for 200-employee company.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
Expected in to to Bachelor of Arts | Biological Sciences Mount Holyoke College, South Hadley, Massachusetts GPA:
Expected in to to Master of Arts | Human Resource Development American International College, Springfield, Massachusetts GPA:
Expected in 05/2010 to to Cerificate | Finance National Graduate Stonier School of Banking, American Banking Association, GPA:

Current President & Chair MassHire Workforce Board (formally the Berkshire County Regional Employment Board

Former Vice Chair 1Berkshire Strategic Alliance Current

Former Secretary Berkshire Hills Youth Soccer Club Current

Former Governor Stockbridge Golf Club Board of Governors

PUBLIC SERVICE Justice of the Peace, Stockbridge Massachusetts 2001-present

CERTIFICATIONS Berkshire Leadership Program Graduate, Class of 1998

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Biological Sciences Mount Holyoke College
  • American International College
  • National Graduate Stonier School of Banking

Job Titles Held:

  • VP of Human Resources
  • VP of People and Human Resources Development
  • SVP Senior Human Resources Officer
  • Director of Human Resources, VP HR Officer
  • Director of Human Resources


  • Bachelor of Arts
  • Master of Arts
  • Cerificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: