vp of operations resume example with 20+ years of experience
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Forward-thinking leader with extensive knowledge of general contracting. Known for success in the custom home building industry and leading employees to complete tasks on time and on budget. Dedicated management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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- Managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve project process flows and overall productivity.
- Established performance goals and provided methods for reaching milestones.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Led operational team in creation, roll out and management of new ideas and products.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Resolved issues and recommended actions based on production and compliance.
- Evaluated project process strategies and prepared alternative approaches to exceed goals.
- Initiated on-time, under-budget project management to optimize performance.
- Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained cleanliness and organization of jobsites, working closely with employees to systemize tasks.
- Promoted positive customer experience through day-to-day supervision and management of projects.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Supervised over 50 contractors on multiple projects, overseeing efficiency of day to day operations.
- Informed management of delays and challenges, as well as suggested resolutions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit by 10%.
- Interacted well with sub-contractors and customers to build connections and nurture relationships.
- Supervised daily operations of multi-million dollar projects.
- Managed and organized projects to boost efficiency and keep operations scalable and agile for changing demands.
- Built loyal account base and long-term business relationships with sub-contractors and vendors.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Addressed supply problems and developed creative solutions to prevent delays.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Checked prices and calculated totals for accurate invoice processing.
- Reviewed building plans and zoning permit applications to verify compliance with requirements
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Specialized in foundations, framing and finish carpentry.
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Resume Overview
School Attended
- Wisconsin Heights High School
- Spartan School of Aeronautics
- Wisconsin School of Electronics
Job Titles Held:
- VP of Operations
- Expeditor / Project Manager
- Carpenter
Degrees
- High School Diploma
- No Degree
- No Degree
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