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Vp Of Casino Marketing resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Insightful marketing and guest service with 8 years of experience devising and implementing marketing campaigns. Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas.

Energetic Casino Dealer offering 20 -year background operating and supervising High limit table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and marketing and training in guest relations. Motivated to learn, grow and excel in any position.

Business-oriented Casino marketing and industry offering 20 years of experience in working within task force designed to generate high-quality svolumes. Outspoken communicator with knack for analyzing various marketing methods and planning market strategies. Strong mathematical, computer and organizational skills.

Skills
  • Relationship development
  • Guest service
  • Process improvement
  • Problem resolution
  • Public and guest Relations
  • Client communication
  • Dealer training
  • Operational improvement
  • Supervision
  • Business operations
  • Marketing and advertising
Education
Norwich Free Academy High School Norwich CT, Expected in 06/1997 High School Diploma : - GPA :
Work History
Boyd Gaming, Inc. - VP of Casino Marketing
Michigan City, IN, 08/2015 - Current
  • Worked with marketing teams to create, deploy and optimize effective campaigns for Casino clients.
  • Built and strengthened strategic relationships with clients, advertising agencies and leading Gaming and Casino partners.
  • Consulted with multiple properties and Player development departments to manage marketing initiatives promoting Casino VIP services.
  • Achieved goals and objectives for phone calls, e-mails and letters mailed to current, inactive and prospective high-end players for increased casino revenue.
  • Planned and executed promotions and VIP events, tournaments and other special functions to develop and maintain guest loyalty and incremental visitation.
Boyd Gaming, Inc. - Casino Table Games Dealer
Biloxi, MS, 10/2008 - 07/2015
  • Opened and closed Hi limit and all game tables and cash floats by receiving, verifying and recording cash wages.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Stood behind gaming table to deal appropriate number of cards to each player, verifying all placed bets before starting game.
  • Prepared collection reports for submission to supervisors.
  • Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Foxwoods Resort Casino - Casino Table Games Dealer
City, STATE, 03/1998 - 08/2008
  • Opened and closed all table games and cash floats by receiving, verifying and recording cash wages.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Stood behind gaming table to deal appropriate number of cards to each player, verifying all placed bets before starting game.
  • Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Inspected all equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

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Resume Overview

School Attended

  • Norwich Free Academy High School

Job Titles Held:

  • VP of Casino Marketing
  • Casino Table Games Dealer
  • Casino Table Games Dealer

Degrees

  • High School Diploma

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