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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Performance-driven Vice President with 10+ years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to implement change and drive results based on sound overall business judgment.

Skills
  • Digital Sales Enablement
  • CRM Development
  • Operational Analysis
  • Complex Problem Solving
  • Systems Organization
  • Process Improvement
  • Judgement and Decision Making
  • Leadership and People Development
Work History
VP Marketing Operations, 06/2019 - Current
Software Ag Houston, TX,
  • Managed Salesforce developments and enhancements leading to establishment of Salesforce as the system of record for all US agency management.
  • Continually evaluate strategic opportunities to integrate Marketing and producer data with in-house and vendor digital platforms.
  • Represent Producer Management team on Argo One Platform steering committee, contributing where producer management data and Salesforce,com intersect with Intake, Workflow, DigiDis, One Data, One Finance, Duck Creek and Data Visualization.
  • Manage data collection, analysis, digital integration and reporting for US and International distribution partner production, to include resolving root cause of any data issues.
  • Oversee global producer remuneration program, including ensuring compliance with established workflow and approval process, partnering with SVP of Marketing, Marketing managers and Financial Accounting to institute and calculate incentive agreements with distribution partners.
  • Collaborate with legal, digital, communications and compliance departments, to institute process improvement including digital solutions in management and issuance of agency and broker contracts.
  • Review resources and prioritization to maximize operations team output, implementing strategic initiatives as decided upon by the SVP of Marketing, Marketing managers and business unit leaders.
  • Assess talent and participate in recruitment and selection process, conduct development reviews and engage direct reports in developmental and skill building opportunities.
AVP Marketing Operations, 04/2014 - 06/2019
Argo Group US City, STATE,
  • Successfully determined and tested all platform enhancements and requirements of Sales Channel module for new Rate/Quote/Bind/Issue system.
  • Direct teams responsible for Agency/Broker contracting, financial, licensing and E&O compliance, admitted DOI appointments, Agency Web Portal codes and reports, US producer report creation and data analysis.
  • Completed vendor assessment, use case, SOW, implementation, internal development and training for Seismic digital sales enablement platform.
  • Creation of producer contracting mechanisms and management of calculations and payments for incentive compensation programs.
  • Cultivate strong relationships with executives and departmental leaders to facilitate quicker system and process changes related to new products or procedures.
  • Organize and prioritize multiple projects and initiatives assigning tasks of direct reports to meet and exceed departmental goals.
Manager/Marketing Analyst, 08/2005 - 04/2014
Colony Specialty/Argo Group City, STATE,
  • Built agency/broker Microsoft Access database and implemented structures of electronic file management, compliance monitoring, month end reporting and contingency forecasting.
  • Responsible for Agency/Broker contracting, financial, licensing and E&O compliance, admitted DOI appointments, Internal website updates, Agency Web Portal codes and reports, collateral development procedures, mass email distributions, report creation and data analysis.
  • Organized and prioritized multiple projects and initiatives assigning tasks of direct reports to meet and exceed departmental goals.
  • Proactive in identifying problems and creating solutions always involving appropriate decision makers.
  • Established strong working relationships with executives and departmental leaders within E&S Segment
Market Analyst/Propane Marketer, 03/2002 - 08/2005
Koch Hydrocarbon, LP, Flint Hills Resources, LP City, STATE,
  • Instrumental in substantially increased profitability in Northern Tier marketing region through margin and distribution analysis using forward curves, gross margins and forecasted inventory.
  • Set rack prices and negotiate contracts based on customer’s alternative price, freight and supply sources.
  • Buy and sell swaps and physical deals to manage market position and inventory.
  • Develop and use market contacts in gathering of competitive market information.
Education
B.A.: Mathematics, Computer Science, Expected in 06/1981
-
University of San Diego - San Diego, CA
GPA:

GPA: 3.64

  • Member of Alpha Sigma Nu Honor Society

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School Attended

  • University of San Diego

Job Titles Held:

  • VP Marketing Operations
  • AVP Marketing Operations
  • Manager/Marketing Analyst
  • Market Analyst/Propane Marketer

Degrees

  • B.A.

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