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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Results-driven and forward-thinking with solid record of accomplishment in physician and provider relations. Proven history of fostering goals to meet team, individual and management objectives.

Skills

Business growth and selling services

Strategy and Action Planning

Customer Service and Relationship Management

Team Player

Experience
12/2019 to Current VP, Business Development & Sales Hca | Georgetown, TX,
  • Executed strategy to bring in 64 multi-disciplinary physicians with 8 becoming invested shareholders.
  • Facilitated sales efforts for profitability and revenue growth by boosting sales 250%.
  • Deliver excellent customer service and provide timely issue resolution with providers, office staff and referral sources.
  • Cultivated and maintained positive working relationships with employees, physician partners and executive board.
  • Communicate regularly with team members to deliver pertinent details related to progress status and direction for growth.
  • Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
  • Maintain active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
  • Utilize Salesforce for assisting in tracking leads and progress.
11/2016 to 11/2019 Director of Physician and Provider Relations Harsco Corporation | Hanceville, AL,
  • Develop and maintain physician relationships with incoming physicians as well as existing practices.
  • Assisted in driving EBIDTA growth by 215% by bringing in new physicians, relationship building with office staff, ancillary departments and working with OR staff.
  • Evaluate market data and financial information for service lines to develop sales plans with measurable results.
  • Serve as the physician's conduit for driving quick and effective issue resolution.
  • Introduce new physicians and office staffs to both West Houston & Sugarland diagnostic centers and ancillary hospital departments.
  • Prospect and retain interventional cardiologist who completed an average of 37 cases a month with annual contribution margin of $570K.
  • Plan and execute MD to MD introductions and meetings which contributed to downstream hospital revenue.
  • Collaborate with Gulf Coast VP of Physician & Provider Relations, VP's of service lines along with CEO and COO to develop sales and retentions strategies for the West Houston Market.s
  • Coordinate lunch and dinners with prospective physicians, Village MD primary care group, specialists, CEO and COO to align and develop growth strategies.
  • Competent in various CRM programs including Salesforce, Market Insights, OR Insights and Tableau.
  • Familiarize and follow Stark regulations, monitor physician business courtesy log and complete yearly Ethics and compliance course.
  • Represent hospital for 13 years at Houston West Chamber of Commerce events including Women Excellence in Business Series, West Houston Economic Summit, Veterans Luncheon, Women Driving Business.
  • **Top Performing Specialist Award-2018 HCA Gulf Division Physician & Provider Relations
11/2005 to 11/2016 Director of Physician Services HCA Houston Healthcare West | City, STATE,
  • CEO's "go to" person. Responsible for physician onboarding, orientation, evaluating strategic growth plans, building and managing positive relationships with physicians, planning events.
  • Continuously evaluated sales and retention strategies and plans to ensure optimal business outcomes and "win-win" results for physician and hospital.
  • Implemented a recruitment retention plan which included physician onboarding, orientation and follow up.
  • Physician Liaison with Income Guarantee 501A physicians for duration of contract.
  • Set up and In charge of Medical Office Building physician timeshare and maintenance.
  • Work with hospital C suite to develop hospital business plan.
  • Hospital representative at West Houston Leadership Institute.
to Regional Account Manager Austin & Associates | City, STATE,
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Sell and market medical litigation support services to Insurance & 3rd Party Carriers. Products include Workers Comp and Liability, Peer, Impairment, Therapy Treatment, Medication and Physician to Physician Reviews.
Education and Training
Expected in Bachelor of Science | Business Philadelphia University, Philadelphia, PA GPA:
Expected in Associate of Science | Nursing Drexel University, Philadelphia, PA GPA:

RN-Registered Nurse

Activities and Honors
  • Top Performing Specialist Award-2018 HCA Gulf Coast Division Physician & Provider Relations
  • Houston West Chamber of Commerce-Board Member for Health & Medical Committee
  • Houston West Chamber of Commerce-Board Member for Women Driving Business
  • HCA Houston Healthcare West Medical Education Committee
  • CanCare Volunteer

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resume Strength

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Resume Overview

School Attended

  • Philadelphia University
  • Drexel University

Job Titles Held:

  • VP, Business Development & Sales
  • Director of Physician and Provider Relations
  • Director of Physician Services
  • Regional Account Manager

Degrees

  • Bachelor of Science
  • Associate of Science

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