Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product
development through successful product launches. Accustomed to managing multiple projects and
priorities in fast-paced environments.
VP11/2014 to 10/2015 Wisconsin Physicians Service Insurance CorporationMadison, WI
Led the development team that created the web and mobile user interfaces for TRICARE, Medicare, and WPS Health lines of business.
Successfully implemented a major upgrade to tricare4u.com serving TRICARE for Life beneficiaries utilizing an market leading portal and content management software.
The project was delivered on-time and on-budget through a collaborative effort with a software development partner, marketing, TRICARE business unit, PPMO, and Web development staff.
Led the development teams supporting enterprise data exchanges with healthcare administrators and healthcare providers.
Supported the development and implementation of several technologies, including IBM DataPower Gateway, IBM Message Broker, IBM WebSphere Tranformation Extender, MoveIt, and Dell Boomi.
Partnered with the communications team to develop a SharePoint corporate intranet site to be used in employee messaging.
Successfully migrated all corporate, TRICARE, Medicare, and WPS Health policies and procedures to the new platform sunsetting two legacy applications.Management responsibilities included development of, and adherence to divisional budget of ~$8m.
Balanced priorities of four major lines of business with resource availability, recommending and acquiring additional resources when appropriate.
Contributed proposal text and pricing information resulting in a successful partnership with a TRICARE Prime Contractor to bid on upcoming TRICARE Managed Care contracts.
Coached and mentored up to 70 staff members including Software Developers (Java, SharePoint, COBOL and .Net), Business Systems Analysts, Quality Assurance Analysts, and Application Development Managers.
VP12/2001 to 10/2014 Wisconsin Physicians Service Insurance CorporationMadison, WI
Responsible for information systems supporting WPS major government and commercial business lines.
Served as back-up to the CIO, communicating frequently with WPS and WPS' partners executive leadership.
Led the development of the project and portfolio management system.
Processes were based on Information Technology standards such as CMMI and PMBOK.
Worked closely with multiple lines of business to establish prioritization and resource allocation to meet business objectives.
Provided leadership to team size of up to 300 employees.
Department responsibilities included implementing, developing and supporting all application systems serving all WPS lines of business.
Provided oversight to the infrastructure management (IBM Z-Enterprise, Microsoft Windows, SuSE Linux, IBM AIX, HP/UX).
Successful managed system developments, system implementations and system transitions over 20 years supporting TRICARE and Medicare administrative contracts and also WPS health insurance line of business.
Systems implemented include PeopleSoft, IBM WebSphere Portal and Content Management, SharePoint, Facets, and several WPS proprietary systems.
Director03/1996 to 12/2001 Wisconsin Physicians Service Insurance CorporationMadison, WI
Led the development team that supported all WPS business applications, including PeopleSoft, TRICARE administrative system, commercial health insurance system, and electronic data interface system.
Led communication with stakeholders regarding business goals and system enhancements.
Coached and mentored 6 managers and 50 application development staff.
Manager09/1993 to 03/1996 Wisconsin Physicians Service Insurance CorporationMadison, WI
Led the development team that enhanced and maintained a CICS based health insurance claim administration system.
Led communication with stakeholders regarding business goals and related system capabilities.
Coached and mentored 18 staff members, including conducting performance reviews.
System Analyst and Programmer08/1984 to 09/1993 Wisconsin Physicians Service Insurance CorporationMadison, WI
Designed, coded, and debugged computer programs using COBOL, CICS, and EASYTRIEVE PLUS.
Served as Business Analyst defining requirements for a real-time/online claims processing system.
Worked with selected vendor on the implementation of a COTS based system.
Bachelor Degree: Business Management Business, Management and Marketing2012Lakeland CollegeMadison, WiGPA: 7GPA Graduated Magna Cum LaudeBusiness Management 7GPA Graduated Magna Cum Laude Business, Management and Marketing
Associate Degree: Computer Programming Computer Science and Information Technology1987Madison Area Technical CollegeMadison, WIComputer Programming Computer Science and Information Technology
Leadership Customer service Business analysis Delegating Change management Program management Resource management Portfolio management Effective multi-tasker Software development Results-oriented Problem solving Project Management
.Net, administrative, IBM AIX, application development, Application Development, back-up, budget, Business Analyst, Business analysis, Business Systems, Change management, CICS, COBOL, com, Content Management, content management, contracts, Customer service, Dell, EASYTRIEVE PLUS, Gateway, government, HP/UX, IBM, information systems, Information Technology, insurance, Java, Leadership, Linux, marketing, market, messaging, SharePoint, Microsoft Windows, Enterprise, PeopleSoft, performance reviews, policies, pricing, Prime, Problem solving, Processes, Program management, Project Management, proposal, Quality Assurance, real-time, Software Developers, Software development, upgrade, Web development, IBM WebSphere