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Vita Site Coordinator Resume Example

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VITA SITE COORDINATOR
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Office administration
  • Routing Mail
  • Faxing Paperwork
  • Document Conversion
  • Correspondence Handling
  • Accounting Skills
  • Customer and client relations
  • Purchase orders organization
  • Attendance record management
  • Scheduling
  • Bilingual
  • Advanced MS Office Suite Knowledge
  • Data entry
  • File maintenance
  • Community referrals
Work History
Vita Site Coordinator, 01/2021 to Current
Abm – Southaven , MS
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Delivered comprehensive tax documentation required for accurate individual and corporate returns.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Offered clients recommendations to reduce tax liabilities.
  • Interviewed tax payers clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Oversaw team of 10 tax professionals handling up to 2,000 clients per year.
  • Prepared written responses or tax return amendments to resolve state and federal notices.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Facilitated integration of modern tax software with client accounting software.
  • Facilitated communication between clients and tax authorities.
Acoount Receivable paid Intern, 09/2020 to 12/2020
Iconic Sign Group – City , STATE
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Created plans to remedy financial discrepancies and reconcile issues with records.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Verified accurate recordkeeping processes, reducing financial inconsistencies.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Maintained and processed invoices, deposits and money logs.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Financial Aid Student Assistant, 07/2019 to 05/2020
Del Mar College – City , STATE
  • Counseled students and parents about financial aid options and program details.
  • Helped individuals complete physical and electronic paperwork such as FAFSA.
  • Presented financial aid workshops to help groups of students and parents navigate process.
  • Monitored financial aid award notices through Excel.
  • Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
  • Provided financial aid counseling to enrolled and prospective students.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited flyer or brochures to keep all company materials free of grammar errors and translate document.
Lead Cashier, 09/2005 to 02/2008
El Pollo Loco – City , STATE
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Built effective training and coaching strategies to optimize team performance.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Directed team of 6 cashiers to maximize performance and deliver exceptional service to every customer.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Received and processed customer payments.
  • Oversaw group of 6 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Increased customer loyalty and retention.
  • Developed standard operating procedures.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Associate of Science: Accounting, 12/2020
Del Mar College - City, State
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Resume Strength
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Resume Overview

School Attended

  • Del Mar College

Job Titles Held:

  • Vita Site Coordinator
  • Acoount Receivable paid Intern
  • Financial Aid Student Assistant
  • Lead Cashier

Degrees

  • Associate of Science : Accounting , 12/2020

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