Vita Site Coordinator Resume Example
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VITA SITE COORDINATOR
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
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Work History
Vita Site Coordinator, 01/2021 to Current
Abm – Southaven , MS
Abm – Southaven , MS
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Completed and filed returns with tax departments at local, state and federal levels.
- Offered clients recommendations to reduce tax liabilities.
- Interviewed tax payers clients to collect information and gather necessary paperwork prior to preparing tax returns.
- Oversaw team of 10 tax professionals handling up to 2,000 clients per year.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Facilitated integration of modern tax software with client accounting software.
- Facilitated communication between clients and tax authorities.
Acoount Receivable paid Intern, 09/2020 to 12/2020
Iconic Sign Group – City , STATE
Iconic Sign Group – City , STATE
- Established QuickBooks accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Created plans to remedy financial discrepancies and reconcile issues with records.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Maintained and processed invoices, deposits and money logs.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Financial Aid Student Assistant, 07/2019 to 05/2020
Del Mar College – City , STATE
Del Mar College – City , STATE
- Counseled students and parents about financial aid options and program details.
- Helped individuals complete physical and electronic paperwork such as FAFSA.
- Presented financial aid workshops to help groups of students and parents navigate process.
- Monitored financial aid award notices through Excel.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Provided financial aid counseling to enrolled and prospective students.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited flyer or brochures to keep all company materials free of grammar errors and translate document.
Lead Cashier, 09/2005 to 02/2008
El Pollo Loco – City , STATE
El Pollo Loco – City , STATE
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored other store employees in customer service and assistance to help improve overall satisfaction.
- Reviewed and resolved differences between accounting information and cash drawer.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Assisted customers by answering questions and fulfilling requests.
- Built effective training and coaching strategies to optimize team performance.
- Resolved escalated customer disputes with special actions such as discounts.
- Directed team of 6 cashiers to maximize performance and deliver exceptional service to every customer.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Received and processed customer payments.
- Oversaw group of 6 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
- Increased customer loyalty and retention.
- Developed standard operating procedures.
- Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Associate of Science: Accounting, 12/2020
Del Mar College - City, State
Del Mar College - City, State
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Resume Overview
School Attended
- Del Mar College
Job Titles Held:
- Vita Site Coordinator
- Acoount Receivable paid Intern
- Financial Aid Student Assistant
- Lead Cashier
Degrees
- Associate of Science : Accounting , 12/2020
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