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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Luxury Sales Assistant specializing in curation of elevated shopping experiences, exclusive to discreet clientele. 11+ years assisting in major brand sales within a fashion-forward demographic. Proficient in product knowledge, brand culture and visual merchandising. A dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Work History
09/2019 to Current Sales Assistant Loro Piana | City, STATE,
  • Support sales professionals in their daily action plan
  • Co-host all client appointments and walk-ins
  • Understand customer needs and recommend relevant offerings
  • Create and prepare client appointments
  • Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Preserve high luxury standards at all times
  • Organize and upkeep backstock areas
  • Execute and maintain visual merchandising standards
  • Stand in as Operations Manager when required.
  • liase all vendor repairs and alterations.
  • Monitor service after sale and implement quick and effective problem resolutions.
  • Wrote and revised maintenance procedures.
  • Maintain high levels of product knowledge and solutions to train sales force
07/2011 to 08/2019 Sales Assistant/Repair Specialist City Church Chicago | City, STATE,
  • Worked closely with sales professionals to create an outstanding client experience
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintain incredible agility across 4 departments
  • Managed consignments and product transfers
  • Partnered with account executives of multiple luxury brands to ensure effective customer service relations
  • Coordinated and implemented quality improvement methods to after sale procedure
  • Actively listened to customers' requests, confirming full understanding before effectively addressing concerns.
Soft Skills
  • Teamwork and Collaboration
  • Training and Development
  • Planning and Coordination
  • Flexible and Adaptable
  • Excellent Communication
Education
Expected in Associate of Arts | English Northern Illinois University, Dekalb, IL GPA:
  • Awarded Mae Thomas Award for Excellence in writing
  • Orville Baker Essay Award

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Resume Overview

School Attended

  • Northern Illinois University

Job Titles Held:

  • Sales Assistant
  • Sales Assistant/Repair Specialist

Degrees

  • Associate of Arts

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