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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

A motivated analyst/specialist with exceptional supervisory skills and an extensive background in government, security, and customer service.  I have operated in several positions within the Department of State as a Contractor and Civil Service employee developing informative oral and written responses to complex visa cases from an array of inquirers.

An international affairs professional with extensive knowledge of the Immigration and Nationality Act (INA), Code of Federal Regulations (CFR), and the Foreign Affairs Manual (FAM), along with the role these statutory, regulatory, and procedural documents play in visa and immigration policy.  I seek employment where I can apply technical training, leadership skills, and supervisory abilities to accomplish organizational goals.

SKILLS AND QUALITIES
  • TS/SCI Clearance
  • Tenured Civil Service Employee
  • Strong Communication Skills
  • Deadline and Results Oriented
  • Problem Solver
  • Team Player & Leader
  • Analytical Thinker
  • Productive
  • Organized
  • Adaptable
Experience
Visa Analyst, 10/2018 to Current
Cgi Group Inc.San Jose, CA,

Research Immigration and Nationality Act (INA) and Code of Federal Regulations (CFR) regarding the visa eligibility of foreign nationals under anti-terrorism, anti-espionage, and foreign policy statutes.  Thoroughly respond to written and oral inquiries from U.S. embassies and consulates, foreign diplomatic missions, and other interagency interlocutors as an integral member of the Counter-Terrorism Unit within the Bureau of Consular Affairs, Visa Office, Screening, Analysis and Coordination Division.

Assist consular sections in over 15 countries within the East Asia and Pacific region with addressing approximately 24,000 cases annually by evaluating, preparing and clearing Security Advisory Opinions from U.S. embassies, consulates, and Department bureaus.  Frequently engage with USG interagency partners in formulating cohesive policies and procedures that improve the efficacy of long-standing programs and help to achieve the broader Department goal of facilitating legitimate travel while maintaining border security.  Regularly analyze and interpret the INA, CFR, and Foreign Affairs Manual (FAM) to ensure timely travel of high-level delegations.  

Special Investigator, 04/2016 to 07/2018
State Of KansasKS, State,

Meticulously reviewed records, collected personal background data, and conducted detailed subject and source interviews.  Utilized the full range of intelligence gathering to assess an individual's eligibility for federal employment and suitability for access to sensitive material and classified information in protection of our country, our diplomats, and American citizens. 

 

Managed the assembly and sharing of information in over 300 cases while gathering facts using various collection methods such as human intelligence (HUMINT) and open-source (OSINT) intelligence in making certain only qualified individual's obtained or retained a clearance.  

Security Escort, 10/2013 to 05/2015
Global Resource SolutionsChantilly, VA,
Escorted all non-cleared personnel operating in secure mission areas of the U.S. Embassy to ensure said sections were not compromised. Maintained the integrity of Controlled Access Areas (CAA). Secured work sites from all uncleared personnel and determined that all materials entering a CAA were properly inspected and permissible. 
Visa Specialist, 11/2004 to 08/2013
Scheels SportsMinot, ND,

Responded to telephone inquiries and drafted responses to emails and written correspondence from Congressional offices, U.S. government agencies, attorneys, school officials, and the general public by providing information regarding statutory and regulatory visa policies and procedures.


Functioned as a vital team member of both the written and telephone teams of the Bureau of Consular Affairs, Visa Office, Public Inquiries Division, which was dissolved and renamed as Office of Field Operations Outreach and Inquiries from 2009-2013.  My dedication and diligence helped to obtain permission to work as a DETO employee from the U.S. Embassies in Bogota and Panama City where I managed all responses for the Division's dedicated email box - resumesample@example.com - addressing visa inquiries worldwide from exchange visitors, prospective students, school administrators, exchange program coordinators, and parents with in-depth questions regarding the F, M (academic and nonacademic student) and J (exchange visitor) nonimmigrant visa categories.


As a written correspondence team member I drafted more than 500 responses annually on behalf of the White House, and more than 1,000 responses annually for the signature of the Secretary of State, Principal Officers, Assistant Secretaries, and other key officers which were sent to members of Congress, other government agencies, immigration attorneys, and the general public as a response to their inquiries regarding complex visa cases.


Prioritized and maintained my research of the INA and FAM, directly impacting my ability to answer 400 - 500 telephone inquiries weekly that covered a range of more than 200 different principal and derivative immigrant and nonimmigrant visa categories.

Education and Training
Bachelor of Arts: Sociology, Expected in 2000
North Carolina Central University - Durham, NC
GPA:
Affiliations and Honors
  • Department of State Overseas Telework Challenge Winner - 2013
  • Department of State Franklin Award Recipient - 2009 
  • Meritorious Group Honor Award Recipient - 2003 
  • United States Postal Service Superior Performer Award - 2001 
  • USPS Air Force Post Office Superior Honor Award Recipient - 2001 
  • Kappa Alpha Psi Fraternity Inc. - Lifetime Member  
  • Free & Accepted Mason - Lifetime Member, St. John's Lodge #12
  • Alfred Street Baptist Church - Member

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School Attended

  • North Carolina Central University

Job Titles Held:

  • Visa Analyst
  • Special Investigator
  • Security Escort
  • Visa Specialist

Degrees

  • Bachelor of Arts

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