Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Skilled with speak/writing both Spanish and English also multitasking ability to maintain a great pace, I also exceed in being a fast learner in any type of job position.  Committed to addressing customer concerns with speed, accuracy and professionalism.

  • Dedicated to process improvement
  • Proficient speaker/writing of Spanish and English
  • Active listening skills
  • Translation skills 
  • Conflict resolution proficiency
  • High customer service standards
  • Ability to multitask
  •  Customer service-oriented
  • Critical thinker
  • Strong problem solving ability
  • Troubleshooting skills
  •    Excellent communication skills
  • attention to detail Strong problem solver
  •  Fast learner
Violation Review Operator, 07/2015 to Current
Michaels StoresGoldsboro, NC,
*Gained advanced knowledge of violation review
*Outstanding attention to detail
*Responsible for making my best judgement
*Imp[roved more computer skills 
*Logged in Spread sheet information
customer service , 08/2014 to 10/2014
Siegel's Cottonwood FarmCity, STATE,
Worked for seasonal time only and learned much things from taking good care of customers needs and wants. Also managed making sales with greata professionalism, and answered customers questions with good manners, also worked with customer service to resolve issue, un-boxed new merchandise. Provided professional and courteous service at all times.
Waitress/ Cashier, 04/2011 to 03/2012
El Auithentico BurritoCity, STATE,
Manage open and closing the cash register handling money after end off day., multitask both positions cashier and waitress and sometimes working drive through customer orders.
*Cleaned and straightened work area.
*Assessed customer needs and responded to questions.
*Organized register supplies.
*Bagged merchandise by following standard procedures.
*Worked with customer service to resolve issues.
*Unboxed new merchandise.
*Rotated stock to maintain freshness.
*Updated register logs.
*Operated cash register with proficiency.
*Provided professional and courteous service at all times.
*Worked overtime shifts during busy periods.
High School Diploma: , Expected in 2011
Romeoville High School - Romeoville, IL
Participated in the L.A.Z.O club 
maintained a great grade average 
Kept busy being part of supporting frinds and games . 

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School Attended

  • Romeoville High School

Job Titles Held:

  • Violation Review Operator
  • customer service
  • Waitress/ Cashier


  • High School Diploma

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