Client Focused Victim Services Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Comprehensive understanding of legal process, civil and criminal justice systems and training in Domestic Violence, Human Trafficking, Sexual Abuse, and Elder Abuse. Motivated to learn, grow and excel in Advocacy.
Skills
Community resources
Case management
Victim screening
Document preparation and filing
Legal Support
Criminal Law knowledge
Detail-orientated
Client needs assessment
File and records management
Proficient in MS Office, ACIS, Excel
VOCA Reporting
Exceptional writer
Excellent Investigative and Reporting Skills
Gathering Information
Subpoenas
Multi-Line Telephone
Work History
Victim Service Coordinator, 11/2020 - 12/2020 Jackson County – Blue Springs, MO,
Opened case files.
Ran criminal histories on ACIS.
Coordinated telephone stand-by system.
Reviewed case files.
Identified all VRA and Domestic VRA files.
Contacted victims and assisted with Victim Impact Statements when necessary.
Maintained files and database on victims, defendants and witnesses;
Determined which victims and witnesses were required in court, notified of scheduling.
Notified victims of all upcoming court dates, case status, including final disposition.
Prepared monthly statistical reports reflecting case activity (VOCA).
Used CCIS to update files.
Answered incoming calls and fielded questions.
Requested Incident Reports from Police and Sheriffs Departments.
Requested 911 calls from Sheriffs Department.
Drafted and produced subpoenas.
Updated criminal files on ACIS.
Delivered documents and files to courtroom as needed.
Pulled and returned shucks to Clerk's Office as needed.
Ensured all District Court and Juvenile Court files (buckets) were prepared for court.
Victim Advocate, 01/2020 - 05/2020 Hoke County Domestic Violence & Sexual Abuse Center – City, STATE,
Provided comprehensive services including assessment, goal setting, and service plans.
Established treatment plans with short- and long-term goals.
Monitored progress and documented any client health status changes, keeping care team updated.
Documented data and completed accurate updates to case records.
Developed rapport to create safe and trusting environment for care.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Reported child abuse in accordance with legal standards of mandatory reporters.
Interviewed individuals and families to assess needs and provide informational resources.
Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
Developed safety plans to meet victims' assessment of need.
Collected statistical data and updated documentation to maintain client records.
Accompanied clients to court to clarify processes and procedures.
Liaised with members of justice system on behalf of client.
Coordinated individual and group counseling to meet victim service standards.
Constructed referral list of agencies and community resources for victims' to provide aftercare services.
Spearheaded awareness through public speaking to community and business groups.
Attended interagency meetings and networked to create community partnerships.
Secured housing, medical care and employment for clients by collaborating with various community agencies.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Gathered and maintained statistical records.
Developed and maintained relationships with local law enforcement.
Community outreach and education
Knowledge of Crime Victim Compensation laws.
Assessing callers on 24 Hour Crisis Line
Teaching Assistant/Class Mentor, 11/2010 - 05/2012 Inverhills Community College – City, STATE,
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Assisted and mentored students in groups of up to 40 by reviewing lesson teachings and coursework.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Supported classroom activities, including tutoring, grading homework and reviewing exams.
Supported instructor with test administration, curriculum development and assignment grading.
Education
Associate of Science: Criminal Justice, Expected in 2014 - Sandhills Community College - Pinehurst, NC GPA:
Associate of Science: Paralegal Studies, Expected in - Inver Hills Community College - Inver Grove Heights, MN GPA:
Member of Phi Theta Kappa
Coursework in Criminal Justice, Family Law, Criminal Law, Tort Law
Dean's List Fall 2011 and Spring 2012
Maintained 3.9 Cumlative GPA
Received Phi Theta Kappa Scolarship
State License: Cosmetology, Expected in 1995 - Aveda Institute - Minneapolis, MN, GPA:
High School Diploma: , Expected in 1991 - Anoka High School - Anoka, MN GPA:
Certifications
Office for Victims of Crime: Victim Advocacy Training Completion
North Carolina Coalition Against Domestic Violence: Domestic Violence Basics Training Completion
Office for Victims of Crime: Understanding Human Trafficking
Office for Victims of Crime: Victim Compensation
Affiliations
NCCADV - North Carolina Coalition Against Domestic Violence
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