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victim assistance coordinator resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly qualified Advocate with over 10 years of hands-on experience in crisis intervention and comprehensive victims' services. Wide-ranging understanding of the legal process, criminal and juvenile justice systems. Successful at prioritizing a diverse range of tasks and balancing demands from multiple criminal cases to include sexual assaults, aggravated assaults, drunk-driving, and homicide to name a few.

Skills
  • Employee, Intern & Volunteer Interviewing
  • Group Discussion Facilitation
  • Program Monitoring & Tracking
  • Virtual & In-Person Learning
  • Attention to Detail & Clear Communication
  • Resource Coordination & Social Services Support
  • Efficiently manage large and complex caseloads
  • Community Education
  • Victim Screening
  • Excellent Investigative & Reporting Skills
  • Written and verbal communication
  • Training and Development
  • Skilled community-based case manager
  • Cultural Awareness
  • Multitasking Abilities
  • Organization and Time Management
  • Classroom presentations
  • Written Communication
Work History
09/2018 to Current Victim Assistance Coordinator City Of Peoria | Peoria, AZ,
  • Contact victims/survivors of crime and personal tragedy
  • Evaluate eligibility and issue U-Visa I-918 Certifications to applicable direct and indirect victims upon adjudication
  • Deliver assistance with the TX Crime Victims Compensation Program
  • Connect victims/survivors with appropriate services in the community
  • Responsible for court accompaniment and juvenile justice advocacy
  • Assist with preparing and delivering victim impact statements
  • Gather and maintain a list of agencies that support victims and survivors of crime such as, counseling, trauma support, and financial aid
  • Attend interviews with Assistant District Attorney's and Investigators in preparation for court hearings
  • Serve as a liaison between victims, family members, witnesses, law enforcement professionals, community stakeholders, and prosecutors
  • Collaborated with other professionals to plan and coordinate care for clients
  • Developed and maintained strong relationships with community resources for successful referrals.
04/2016 to 09/2018 Victim Services Specialist Mothers Against Drunk Driving | City, STATE,
  • Responsible for maintaining a caseload of victims of alcohol and drugged driving victim and survivors who require short-term to long-term crisis intervention, emotional, grief, and criminal justice support
  • Conduct individual assessments on victims/survivors to determine type of support needed and implement interventions based on those assessments
  • Maintain accurate case records, statistical information, and grant reports for each victim case
  • Provide court accompaniment and criminal advocacy
  • Assist with preparing and delivering victim impact statements
  • Coordinate and facilitate psychoeducational classes to help clients develop coping skills
  • Educated clients and families on mental health, wellness, and recovery topics
  • Train community members, law enforcement, and potential volunteers on the impacts of crime and victim services available
  • Liaised with members of justice system on behalf of client
  • Spearheaded awareness through public speaking to community, business groups, and stakeholders
  • Gave public talks on services offered through MADD
  • Provided coaching and mentoring to employees
05/2014 to 03/2016 Program Advocate Criminal Justice Coordinating Council | City, STATE,
  • Assisted victim/claimants with gathering relevant information and documentation for their Crime Victims Compensation claim, including working with external agencies to facilitate gathering necessary documentation
  • Help clients with appeal process for denied claims
  • Respond to victim requests for external services and provide appropriate referrals, where applicable
  • Establish a network of individuals in the judicial, law enforcement, medical, and social services to aid in assisting client population served
  • Served as the Program Liaison for claims received from the Georgia Care Connection and Child Sexual Assault claims
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern
  • Participated in community outreach activities to promote criminal justice education initiatives
10/2012 to 05/2014 Witness Advocate Fulton County District Attorney's Office - Victim | City, STATE,
  • Provide court accompaniment, risk assessments, crisis intervention, and safety planning
  • Make referrals for services to appropriate counseling services providers and community agencies and assisted victims with filing applications with the Georgia Crime Victims Compensation Program
  • Coordinate with prosecutors and investigators to prepare victim and witness for jury trials
  • Educate victims and witnesses on the criminal justice process
  • Attend forensic interviews with prosecutors and investigators in preparation for trial
  • Assist in the preparation and delivery of victim impact statements in open court
  • Notify victims of all court appearances in writing and/or by phone
  • Ensure victims were educated on their Crime Victims Bill of Rights
  • Identify community resources and connecting with appropriate services
  • Provided crisis counseling and intervention services to clients in emergency situations
  • Affiliations
Education
Expected in to to Master of Arts | Forensic Psychology with Assessment and Treatment Argosy University, Dallas, TX GPA:
Expected in to to Bachelor of Science | Psychology with Homeland Security Troy University, Troy, Alabama GPA:
Expected in to to Associate of Science | Psychology Georgia Perimeter College, Dunwoody, GA GPA:

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Resume Overview

School Attended

  • Argosy University
  • Troy University
  • Georgia Perimeter College

Job Titles Held:

  • Victim Assistance Coordinator
  • Victim Services Specialist
  • Program Advocate
  • Witness Advocate

Degrees

  • Master of Arts
  • Bachelor of Science
  • Associate of Science

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