Vice President Secretary Board Of Directors resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated and meticulous administrative professional with more than six (6) years of experience in high-volume office environments focused on delivering administrative, financial and operational support to leadership teams. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Recognized for exemplary customer service, highly developed communication, schedule management and resource allocation.
Skills
Appointment Scheduling & Calendar Management
Accounts Payable & Receivable
Business Correspondence
Client & Vendor Relationship Management
Event Planning & Coordination
Microsoft Office Suite
Records Management
Travel Administration & Coordination
Work History
Vice President/Secretary, Board of Directors, 11/2020 to Current Department Of Veterans Affairs – Sikeston, MO,
Presided over regular and special meetings of board of directors in absence of President. Facilitated decision making by building consensus and developing solutions.
Managed administrative functions, including agenda planning, complex calendar management and itinerary coordination with focus on proper allocation of executive and board member availability.
Managed logistics, catering, agendas and travel arrangements for meeting and event planning for board members, officers and executives.
Composed highly accurate internal and external correspondence and memoranda, reviewed all documentation to eliminate errors and maintained records of all correspondence.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation, including minute books and board binder containing governing documents, policies, written consents, and other legal documents.
Administrative Services Manager, 04/2016 to 09/2020 Airport Terminal Services Inc – Mascoutah, IL,
Managed administrative functions, including complex calendar management, appointment scheduling and itinerary coordination with focus on proper allocation of management and resource availability.
Managed agendas, event planning, logistics and travel arrangements for senior leadership team, including all transportation, hotel accommodations, dining and entertainment.
Managed business operations while overseeing contractors, consultants, employees and vendors to verify on-time completion of key deliverables.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Maintained primary relationship accountability for customers, overall servicing responsibility and customer satisfaction to maximize profitability of customer relationships via phone, email and other correspondence.
Managed CRM database and improved office operations by automating customer correspondence, record tracking and data communications.
Managed costs, billing, collections, reporting functions and resolved financial discrepancies effectively through organizational management of account information using various accounting and bookkeeping software.
Composed accurate, high-quality documents, memoranda, spreadsheets, presentations and proposals for internal and customer-facing needs using MS Office suite.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Managed all HR functions, including strategic workforce planning, performance management, staffing, timekeeping and biweekly payroll for 25 employees.
General Manager, 05/2012 to 04/2016 Dairy Queen Grill & Chill – City, STATE,
Managed overall P&L responsibility, including budgeting, forecasting, capital planning, and pricing.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Developed and implemented business strategy and developed systems and procedures to improve operational quality and team efficiency.
Designed modern employee recognition program which boosted productivity and improved morale.
Managed all HR functions, including strategic workforce planning, performance management, staffing, timekeeping, and biweekly payroll for 35-40 employees.
Adminstrative & Client Services Manager, 06/2010 to 05/2012 New Hope Crisis Services – City, STATE,
Managed administrative functions, including complex calendar management and itinerary coordination with focus on proper allocation of management and resource availability.
Managed agendas, event planning, logistics and travel arrangements for senior leadership team and key clients, including all transportation, hotel accommodations, dining and entertainment.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Composed accurate, high-quality documents, memoranda, spreadsheets, presentations and proposals for internal and client-facing needs using MS Office suite.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients. Maintained client files with records of client interactions, client notes, and other information.
Managed CRM database and improved office operations by automating client correspondence, record tracking and data communications.
Managed all HR functions, including strategic workforce planning, performance management, staffing, timekeeping and weekly payroll for 18 employees.
Education
Bachelor of Science: Business Administration, Expected in 05/2017 Argosy University - Orange, CA GPA:
High School Diploma: , Expected in 05/2010 Marlboro County High School - Bennettsville, SC GPA:
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