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Vice President - Risk Management Resume Example

Resume Score: 70%

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VICE PRESIDENT - RISK MANAGEMENT
Executive Profile

SKILLS SUMMARY


Innovative executive and marketing professional offering outstanding presentation, communication and team management skills. High-energy, results-oriented leader who builds and retains high performance teams by hiring, developing and motivating skilled professionals. Executive with solid experience managing all levels of multiple projects including budgeting and administration. Driven to manage costs and establish strategic, mutually beneficial partnerships and relationships internal and external customers. Desires a high-level position in a professional corporate environment.

Skill Highlights
  • Project management
  • Leadership skills
  • Business operations organization
  • Negotiations expert
  • Human resources
  • Budgeting expertise
  • Business continuity and disaster recovery
  • Risk management expertise
  • Regulatory and legislative compliance
  • Loss control
  • Claims management
  • Insurance marketing skills
  • Communication skills
  • Excellent insurance technical skills and knowledge
Professional Experience
Vice President - Risk Management01/2007 to CurrentCOLE REAL ESTATE INVESTMENTSPhoenix, AZ
  • Established Risk Management Department @ Cole Improved operational excellence with enhanced coverage such as "Contingent GAP" so If Tenant failed to property insure commercial property, Cole's program did Contingent GAP" allowed Cole to close quickly on Revolving Lines of Credit without Waiting for insurance documents from Tenants.
  • Acquired and implemented RMIS system, Riskonnect, a complete system for all Properties, loans, claims, rating information, CAT zones, certificates, environmental, etc.
  • Securing and monitoring insurance coverage on approximate $12 Billion property values Added Environmental Liability program for all owned property with automatic status For newly-acquired properties; negotiated Unintentional E&O coverage from Chubb; no Other client of Chubb has this endorsement.
  • Added Cyber Liabiity insurance program and developed Business Continuity Plan in In conjunction with IT Department Redesigned property program in 2012 with an annual savings of $900,000.

_______________________________________________________ 

Independent Risk Management Consultant01/2005 to 01/2007Phoenix, AZ
  • Engaged by property and real estate management firm to analyze their insurance and risk management program.
  • Negotiate services and correct policy terms and conditions on existing Owner Controlled Insurance Programs in Oregon, Nevada and Arizona.
  • Prepare RFP and specifications for new condo conversion projects.
  • Present monthly status report to Managing Partners Research GLB Privacy Act impact; implement required changes
  • Negotiate insurance and legal requirements with sellers, lenders, carriers and attorneys
  • Negotiate / Mediate open claims with attorneys
  • Create Insurance Certificate guidelines for all entities; implement monitoring program
  • Review / revise sub-contractor insurance requirements and contracts, with assistance from outside counsel
  • Travel to project sites, inspect operations, meet with superintendents, general contractors, make recommendations and report to partners
  • Research laws and regulations regarding licensing, real estate law, case law Best Practices / Compliance.

_______________________________________________________ 

Best Practices / Compliance Director 01/2003 to 01/2005THE MAHONEY GROUPPhoenix, AZ
  • Promoted to newly created senior management position, with authority in all branches Developed and implemented Best Practices, Minimum Coverage Guidelines in eleven branches (AZ, NM, NV)
  • Created, introduced Agency Procedures Manual Responsible for professional development and technical training programs agency-wide
  • Drafted new P/C producer training program, including implementing and teaching in-house CE classes for Accredited Advisor in Insurance program/designation
  • Developed and introduced CSR training manual Managed the agency's professional liability insurance program, including E&O coverage; handled all E&O claims, mediation and negotiations with attorneys
  • Handled difficult claim issues with customers, carriers or third-parties, all branches Risk Management - assisted producers and customers with exposure analysis and placement of specialty lines of coverage such as: Aviation, D&O, Transportation, International, Wrap-ups, OCIPs, Cyber Liability, Environmental.

_______________________________________________________ 

Branch Manager01/2000 to 01/2003THE MAHONEY GROUPMesa, AZ
  • Manager of the largest of eleven branches
  • Created and monitored budget for largest agency branch; managed production staff Initial staff of 35; added 20 staff members in three years
  • Coordinated carrier and brokerage relationships for the branch
  • Human Resources' responsibility for branch including interviewing, hiring and training
  • Manage purchasing group underwriting department.
  • ____________________________________________________
Commercial Lines Manager06/1997 to 01/2000REYNOLDS & REYNOLDS, INC.Des Moines, IA
  • Responsible for growth and profitability of commercial lines department
  • Managed, hired and trailed all commercial lines staff, including new producers
  • In-house Underwriter for agency-sponsored contractor's homebuilder program, underwritten by W.R. Berkley Company [ included underwriting authority for: Property, General Liability, Auto, Work Comp, Umbrella, Builders' Risk, Inland Marine, et al.]
  • Created and staff loss/risk control unit for commercial lines
  • Established claims management services for large commercial clients such as nursing homes, trucking fleets, including monthly claim review meetings with carriers and claims' third-party administrators
  • Account Executive on several major accounts; claims management

_______________________________________________________

Insurance Specialist08/1994 to 06/1997DRAKE UNIVERSITYDes Moines, IA
  • Review insurance codes and related laws, monitor legislative changes
  • Conduct state insurance department meetings with advisory agents in 16 states
  • Meet with state insurance department officials to discuss regulatory issues
  • Adjunct faculty, risk management classes at Drake University
  • Research, draft, edit technical articles related to insurance and risk management
  • ____________________________________________________

Senior Risk Administrator03/1993 to 08/1994THE PRINCIPAL FINANCIAL GROUPDes Moines, IA
  • Assisted in establishing the Risk Management Department at Principal Financial Group.
  • Selected, directed and monitored insurance carriers and brokers to secure appropriate insurance products and services
  • Risk analysis and risk management services provided to national and international subsidiaries and business units
  • Managed corporate P/C insurance-buying process for all strategic business units
  • Administered self-insured Workers' Compensation program, including state filings, calculation of state mandated bonding requirements
  • Managed Workers' Compensation coverage in monopolistic states
  • Placed insurance program for all international office locations
  • Coordinated SIR and self-insured programs including claims' disbursements

____________________________________________________ 

Senior Risk Management Consultant01/1991 to 01/1993WILLIAMS & COMPANY CONSULTING, INCDes Moines, IA
  • Opened, staffed new risk management and environmental consulting office in Des Moines
  • Primary responsibilities of locating clients, making presentations to executive boards on consulting capabilities and services available
  • Conducted client on-site risk surveys
  • Technical review of clients' insurance programs
  • Analyze business operations, making risk management recommendations on required insurance programs
  • Draft RFP's [Request-for-Proposals] for clients
  • Review, analyze responses to RFP's, risk management and insurance recommendations to clients based on needs, budgets, legislative mandates
  • Claims administration for contracted clients
  • Developed and presented workshops for clients and their risk management, loss control and insurance personnel
  • Created training manuals for non-profit entities such as Catholic dioceses.
  • ____________________________________________________
Account Executive01/1981 to 01/1991LA MAIR MULOCK CONDON CODes Moines, IA
  • Working exclusively with commercial clients such as universities, banks, insurance companies, manufacturers, wholesalers, financial services industry
  • Primary responsibilities included sales and management for national and international risks
  • Negotiated coverage terms and conditions, drafted coverage forms
  • Special emphasis on agricultural-related risks in the West, including co-ops, distributors, fertilizer and cattle feed manufacturers, anhydrous ammonia distributors - traveled throughout U.S.to service clients
  • Marketing specialties: Aviation, ERISA exposures, General Liability, Auto Mentored new producers.
  • ____________________________________________________
Education and Training
MBA2008Walden University
B.A: Management1996Simpson CollegeIndianola, IA
IIA Series in General Insurance – 1978
CIC Designation - 1979
CPCU Designation - 1983
Lloyd's Of London - International Insurance Seminar - London, England – 1990
Professional Affiliations
  • Chair, Board of Governors, Society of Certified Insurance Service Representatives - 1991 - 1993
  • National Faculty, Society of CISR, 1989 - 1994 [Iowa, Michigan and South Dakota]
  • Past President, Exchange Club of Mesa [AZ]
  • Member, National Ethics Committee, Society of CPCU, 1991-1994
  • Past-President, Iowa Chapter CPCU, 1989-1990
  • Past-President, Insurance Association of Greater Des Moines, 1988 -1989
  • Member Society Certified Insurance Counselors
  • Adjunct Faculty, Drake University, 1993 - 1994
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Resume Overview

Companies Worked For:

  • COLE REAL ESTATE INVESTMENTS
  • THE MAHONEY GROUP
  • REYNOLDS & REYNOLDS, INC.
  • DRAKE UNIVERSITY
  • THE PRINCIPAL FINANCIAL GROUP
  • WILLIAMS & COMPANY CONSULTING, INC
  • LA MAIR MULOCK CONDON CO

School Attended

  • Walden University
  • Simpson College

Job Titles Held:

  • Vice President - Risk Management
  • Independent Risk Management Consultant
  • Best Practices / Compliance Director
  • Branch Manager
  • Commercial Lines Manager
  • Insurance Specialist
  • Senior Risk Administrator
  • Senior Risk Management Consultant
  • Account Executive

Degrees

  • MBA 2008
    B.A : Management 1996
    IIA Series in General Insurance – 1978
    CIC Designation - 1979
    CPCU Designation - 1983
    Lloyd's Of London - International Insurance Seminar - London, England – 1990

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