Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

High-achieving Vice President with demonstrated skills in integrating operational strategies, building partnerships and developing sustainable solutions to complex challenges. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.

Education
Cornell University Ithaca, NY Expected in 12/2021 Executive Leadership Certificate : - GPA :
  • Relevant Coursework Completed: Strategic Decision Making, Leading Collaborative Teams,Leading With Credibility, Leading Organizational Change, Quality and Service Excellence, Motivating People for High Performance, Becoming a Strategic Leader
Texas Wesleyan University Fort Worth, Texas, Expected in 05/2020 MBA : Business Administration - GPA :
  • Graduated with 4.0 GPA
  • Accelerated 12-month degree plan
  • Coursework in Accounting, Management, Organizational Change
  • Member of Beta Gamma Sigma
Western Governors University Salt Lake City, Utah, Expected in 05/2017 Bachelor of Science : Business Management - GPA :
  • Coursework in Business, Management and Finance
  • Accelerated degree plan
Skills
  • Effective communication
  • Servant leadership
  • Adaptability & flexibility
  • Operations oversight
  • Planning & execution
  • Project management
  • Stakeholder relations
  • Talented public speaker
Work History
Downtown Dallas, Inc. - Vice President, Public Safety & Field Operations
City, STATE, 08/2019 - Current
  • Member of Executive Team impacting organizational critical decisions and implementation of key business strategies
  • Manage multimillion-dollar budget to ensure execution of business initiatives, drive performance, and maintain fiscal responsibility
  • Redefined workplace culture to include defining the "why" and developing team values
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results
  • Restructured management team, lead initiative to establish/refine polices related to operation and risk mitigation that resulted in employee morale and performance improvement
  • Developed and Implemented comprehensive Employee Recognition/Incentive Program
  • Established working relationships with local government agencies including Dallas Police Department, DART PD, DISD PD, City Manager's Office, and elected officials
  • Build and maintain relationships with department heads and external partners to make decisions regarding strategic goals
  • Work closely with human resources to lead team with integrity and establish and maintain trusting, inclusive, and productive environment
University Crossing PID - Public Safety Consultant
City, STATE, 01/2014 - Current
  • Recruited to create and implement public safety board and strategy for organization
  • Manage officers who provide patrol service to UCPID area
  • Established and maintain continuous contacts with stakeholders
  • Develop process to track payroll hours and submissions for payment
  • Quarterly meetings with committees and executive committee to provide updates on public safety statistics and initiatives
  • Track and schedule hours for several officers
  • Develop annual strategies: develop, present, gain approval, implement, monitor
Uptown Dallas, Inc. - Public Safety Contultant
City, STATE, 01/2012 - 01/2020
  • Pioneered first bicycle ENP in the City of Dallas
  • Developed first "roving ENP" in the City of Dallas
  • Assist with the development and monitoring of the public safety annual budget
  • Meet with committee members to provide updates on projects/initiatives
  • Maintain relationships with local government executives
  • Manage over 25 officers who assist with UDI patrols
  • Develop and manage the ENP program
  • Plan and launch innovative, creative and effective public safety campaigns
  • Represent the organization to stakeholders, government officials and other external sources
  • Conduct public/open forum meetings with stakeholders
  • Develop annual strategies: develop, present, gain approval, implement, monitor
Dallas Police Department - Police Sergeant (Reserve)
City, STATE, 07/2009 - Current

Reserve Division - Sergeant (08/2019 - present)

Internal Affairs Division - Sergeant (07/2018 - 08/2019)

Public Integrity Unit - Detective (09/2017 - 07/2018)

Internal Affairs Division - Detective (08/2015 - 09/2017)

Central Patrol Division -Patrol Officer (07/2009 - 08/2015)

Fidelity Investments - Manager, 401k Consultants
City, STATE, 10/2004 - 06/2009
  • Obtained Series 6, 63 and 26 (accelerated path)
  • Partnered successfully with various departments to develop asset retention strategies
  • Strengthened company's business by creating & leading implementation of KNOW (Knowledge Networking Opportunities Workshop) employee development program
  • Trained, coached and mentor staff to ensure monthly, quarterly, annual goals were met
  • Developed and rolled out new policies
  • Hired and trained staff
  • Set team goals and ensured each metric was either met or exceed by month end
  • Team ranked #1 in all metrics including asset retention, quality assurance and customer satisfaction scores
  • Facilitated Securities Licensing Prep Classes and achieved over an 80% pass rate for students
Accomplishments
  • Downtown Dallas, Inc. - Recruited; restructured department and operations - resulted in over 300% increase in KPI
  • University Crossing PID - Recruited to develop district-wide public safety strategy and communications plan; resulted in significant stakeholder buy-in for renewal contract: 7 years totaling over $7 million

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Resume Overview

School Attended

  • Cornell University
  • Texas Wesleyan University
  • Western Governors University

Job Titles Held:

  • Vice President, Public Safety & Field Operations
  • Public Safety Consultant
  • Public Safety Contultant
  • Police Sergeant (Reserve)
  • Manager, 401k Consultants

Degrees

  • Executive Leadership Certificate
  • MBA
  • Bachelor of Science

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